Portia Palitti
Bel Air,MD
Summary
Dedicated, hard-working, and reliable part-time job seeker aiming to fill a collaborative teaming role. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Black Forest Taphouse
2022.08 - Current
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Restaurant Busser
Black Forest Taphouse
2022.08 - Current
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Contributed to smooth restaurant operations by promptly resetting tables for new customers.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
Education
High School Junior - Science Diploma With Distinction
The John Carroll School
Bel Air05.2025
Skills
- Greeting guests
- Table Assignment Management
- Telephone etiquette
- Computer literacy
- Reservations Coordination
- Menu/Restaurant layout knowledge
- Food Running/Table Bussing
- Safe Food Handling
School Clubs
Academic Team, Future Healthcare Workers of America, and Woman's Empowerment Club
Timeline
Restaurant Hostess
Black Forest Taphouse
2022.08 - Current
Restaurant Busser
Black Forest Taphouse
2022.08 - Current
High School Junior - Science Diploma With Distinction
The John Carroll School
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