Detail-oriented professional skilled in multitasking and time management within a fast-paced restaurant environment. Demonstrated success in optimizing seating arrangements and training new staff to uphold customer service standards.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Restaurant Hostess
Looney's Pub
Perry Hall, MD
05.2022 - Current
Greeted guests warmly, creating welcoming atmosphere upon arrival.
Managed reservations efficiently, optimizing seating arrangements for peak service times.
Coordinated with servers and kitchen staff to ensure seamless guest experiences.
Assisted with training new hostesses on operational procedures and customer service standards.
Managed phone orders processing and coordination.
Managed payment processing including cash and card payments.