Portrait Gibson
Huntsville,AL
Summary
Compassionate and empathetic aspiring mental health professional with an interest in providing effective, quality, and individualized care to clients as well as promote choice and dignity while refining my skills in the mental health field, seeking a role as a mental health trainee where i can use my skills of understanding, problem solving and conflic resolution to help clients in need.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Uncle Buck's
09.2020 - Current
- Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business
- Making sure all crew members complete their assigned duties such as cleaning the bathrooms, restocking inventory etc.
Customer Service Representative
All Needs Communications LLC
11.2021 - 02.2023
- Responding to customer inquiries via phone, email, and chat
- Resolving customer complaints and issues
- Processing orders, returns, and exchanges
- Providing product information and recommendations
- Opening and maintaining customer accounts
- Maintaining financial accounts
- Recommending potential products or services to management
- Preparing product or service reports
- Generating sales leads
Shift manager
Logan's Roadhouse
01.2020 - 03.2020
Crew member
Firehouse Subs
09.2019 - 03.2020
- Responsible for performing a variety of duties within a fast food establishment which may include cleaning the food or stock areas, operating fryers & microwaves, manning food preparation production line, assisting in the kitchen area, and maintaining inventory; performs all other responsibilities as assigned by management.
Construction worker
Evaptech
01.2019 - 10.2019
- Responsible for a number of on-site tasks, such as removing debris, erecting scaffolding, loading and unloading building materials, and assisting with operating heavy equipment such as forklifts etc.
Housekeeper
Motel 6
09.2014 - 07.2015
- Cleans and sanitizes hotel and guest rooms
- Vacuums and sweeps floors, carpets, and rugs
- Makes beds and changes linens
- Cleans and sanitizes bathrooms, showers, toilets, sinks, and countertops
- Replenishes toiletries and towels.
Server
Logan's Roadhouse
03.2013 - 07.2015
Bartender
Showcase
02.2012 - 10.2014
- Working directly with customers by mixing and serving drink orders
- Responsibilities include verifying age requirements, knowing alcohol pairing and tastes, knowing how to make traditional and classy drinks, processing payments, managing inventory and cleaning bar supplies.
Education
Bachelor of Arts - Human Science
Southern New Hampshire University
New Hampshire, New England07.2024
Skills
- Online Marketing
- Problem Solving
- De-escalation Tech
- Critical Thinking
- Time Management
- Conflict Resolution
Certification
ServeSafe Certified
Timeline
Customer Service Representative
All Needs Communications LLC
11.2021 - 02.2023
Bartender
Uncle Buck's
09.2020 - Current
Shift manager
Logan's Roadhouse
01.2020 - 03.2020
Crew member
Firehouse Subs
09.2019 - 03.2020
Construction worker
Evaptech
01.2019 - 10.2019
Housekeeper
Motel 6
09.2014 - 07.2015
Server
Logan's Roadhouse
03.2013 - 07.2015
Bartender
Showcase
02.2012 - 10.2014
Bachelor of Arts - Human Science
Southern New Hampshire University
ServeSafe Certified
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