Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Restaurant Lead
Uncle Buck's Fish Bowl and Grill
Altoon, IA
05.2022 - Current
Responded promptly to customer complaints and inquiries.
Oversaw the preparation of menu items according to recipes and specifications.
Trained new staff members in proper customer service techniques and food safety protocols.
Monitored daily operations to ensure efficient service of meals.
Ensured the restaurant was clean, neat, and presentable at all times.
Resolved conflicts between staff members or customers in a timely manner.
Counted cash at end of shift and prepared bank deposits.
Followed food safety and sanitation procedures.
Inspected linens, silverware and dishes for cleanliness prior to service.
Checked identification and monitored excess consumption to adhere to state, federal and corporate liquor requirements.
Trained servers on menu items, food and beverage pairings, ingredients and service standards.
Provided guests with excellent dining experiences.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Filled and served various beverages for customers.
Education
High School Diploma -
Southeast Polk High School
Pleasant Hill, IA
05-2021
Skills
Guest Relations
Multitasking
Exceptional customer service
Attention to Detail
Calm Under Pressure
Microsoft Word
MS Office
Team player with positive attitude
Reliable and punctual
Accomplishments
Employee of the year at Uncle Bucks for 2 years
Timeline
Restaurant Lead
Uncle Buck's Fish Bowl and Grill
05.2022 - Current
High School Diploma -
Southeast Polk High School
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