Hi, I’m
Prabal Pratap Singh Chauhan
Bengaluru,India
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
11
years of professional experience
Work History
Bhanzu
Team Lead - Pre sales
08.2023 - 03.2025
Job overview
- Efficiently guided and managed a team of 18 individuals, resulting in outstanding service provision.
- Increased team efficiency by conducting regular observations, tracking important metrics, and proactively addressing underperformance.
- Succeeded in driving team success by fostering motivation, offering loyalty incentives, and coordinating engaging team-building initiatives.
- Assessed team members' performance and delivered valuable feedback to drive improved daily goal attainment.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Unext Learning Pvt. Ltd.
Sr. Admission Officer (Team Lead)
12.2022 - 05.2023
Job overview
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Received and processed stock into inventory management system
- Increased customer satisfaction by resolving issues
- Managed team of employees, overseeing hiring, training, and professional growth of employees.
BYJU'S - Think & Learn Pvt. Ltd.
Team Lead
12.2021 - 12.2022
Job overview
- Mentored and guided employees to foster proper completion of assigned duties
- Built strong relationships with customers through positive attitude and attentive response
- Coordinated weekly meetings for internal and external groups
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Byju's - Think & Learn Pvt. Ltd
Business Development Associate
12.2020 - 11.2021
Job overview
- Developed business pipeline using cold and warm technique
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts
- Enhanced sales techniques and marketing plans to strengthen business development efforts
- Developed knowledge of company products and services to make suggestions according to customer needs
- Negotiated contracts and closed sales with new and existing clients
- Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines
- Pitched plans to potential customer to raise business
- Met with current clients to assess needs and fetch business.
Model Senior Secondary School
Teacher
07.2014 - 03.2017
Job overview
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies
- Planned and implemented integrated lessons to meet national standards
- Promoted physical, mental and social development using classroom games and activities
- Supervised learning groups of students in classroom stations
- Implemented and encouraged debate-style classroom environment to increase student engagement and promote critical thinking.
Education
Pune University
MBA: Marketing
06.2020
JAIN DEGREE COLLEGE
Bachelor of Science: Computer Science
06.2014
Skills
- Motivational leadership
- Training and Development
- Goal development planning
- Employee performance reviews
- Resource allocation
- Team supervision
- KPI management
- Performance improvement
- Relationship building
- Customer focus
Disclaimer
I hereby declare that all the information contained in this resume is in accordance with facts or truths to my knowledge.
Date:
Signature:
Timeline
Team Lead - Pre sales
Bhanzu
08.2023 - 03.2025
Sr. Admission Officer (Team Lead)
Unext Learning Pvt. Ltd.
12.2022 - 05.2023
Team Lead
BYJU'S - Think & Learn Pvt. Ltd.
12.2021 - 12.2022
Business Development Associate
Byju's - Think & Learn Pvt. Ltd
12.2020 - 11.2021
Teacher
Model Senior Secondary School
07.2014 - 03.2017
JAIN DEGREE COLLEGE
Bachelor of Science: Computer Science
Pune University
MBA: Marketing
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