Prabhjot kaur
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Insurance Customer Service Representative
Reliable Insurance Company
06.2024 - 09.2024
- Assisted customers in understanding policy details and coverage options
- Processed insurance claims efficiently, ensuring timely resolution for clients
- Handled inquiries regarding billing, payment processing, and account updates
- Collaborated with team members to improve customer service response times
- Documented customer interactions and transactions for accurate, up-to-date records.
- Processed insurance policy cancellations and renewals quickly to meet call time targets.
Store Manager
Liquor Store
09.2023 - 03.2024
- Assisted in managing daily store operations, ensuring efficient workflows and customer satisfaction.
- Learned to handle inventory management systems for tracking stock levels and product availability.
- Supported team members in maintaining visual merchandising standards to enhance product presentation.
- Engaged with customers to provide assistance, resolving inquiries and improving overall shopping experience.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Post-Baccalaureate Diploma - Interior Designer
Interior Designer Institute
California City, CA07-2025
Skills
- Organization
- Complaint handling
- Client education
- Insurance terminology
- Customer service
- Decision-making
- Critical thinking
- Multitasking
- Teamwork skills
- Goal setting
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Insurance Customer Service Representative
Reliable Insurance Company
06.2024 - 09.2024
Store Manager
Liquor Store
09.2023 - 03.2024
Post-Baccalaureate Diploma - Interior Designer
Interior Designer Institute