Summary
Overview
Work History
Education
Skills
Timeline
Generic

Prabhnoor Bisla

Ferndale,WA

Summary

Compassionate Certified Nursing Assistant with a proven track record of enhancing patient comfort and delivering exceptional bedside care. Notable for rapid skill acquisition and effective communication, excelling in both independent and team settings. Strong critical thinking, adaptability, and a solid work ethic complement expertise in managing patient needs. Committed to embracing new challenges while providing top-tier support in healthcare environments.

Overview

6
6
years of professional experience

Work History

Manager

Pizza Twist
Bellingham, WA
09.2023 - Current
  • Hired, trained, supervised, and evaluated staff members.
  • Ensured compliance with food safety regulations.
  • Reviewed daily sales reports to ensure accuracy and identify areas of improvement.
  • Established relationships with local businesses as potential customers.
  • Analyzed financial statements to assess operational efficiency.
  • Resolved customer complaints in a timely manner.
  • Developed strategies for increasing customer satisfaction and loyalty.

Volunteer

PeaceHealth St. Joseph Medical Center
Bellingham, WA
10.2019 - Current
  • Transported laboratory results, biological specimens and patient records to correct locations.
  • Delivered personal items and flowers throughout hospital.
  • Helped transport patients and assisted with discharges.

Patient Service Representative

Family Care Network- Urgent Care
Bellingham, WA
10.2022 - 09.2023
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
  • Scanned documents into electronic health record system as needed.
  • Registered patients by verifying records to update computer system and patient charts.
  • Ensured all necessary paperwork was completed prior to patient visits.
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Verified insurance information, collected payments, and scheduled appointments.
  • Accessed and worked with patient information through EPIC and Athena software.

Certified Nursing Assistant

PeaceHealth St. Joseph Medical Center
Bellingham, WA
08.2021 - 01.2022
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Followed PPE specifications and disposed of contaminated materials, following strict safety guidelines.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Conducted regular rounds to check on patients' safety and proactively address issues.
  • Charted and accessed patient information through the EPIC software.

Registered Nursing Assistant

Avamere at St. Francis
Bellingham, WA
01.2021 - 05.2021
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.

Sales Cashier

Subway
Bellingham, WA
03.2020 - 06.2020
  • Answered phone calls to assist customers with questions and orders.
  • Operated cash register, collected payments and provided accurate change.
  • Prepared food.

Education

High School Diploma -

Squalicum High School
Bellingham, WA
06.2020

Associate of Science - Biology

Whatcom Community College
Bellingham, WA

Nursing Assistant Certification -

Avamere
Bellingham, WA
01.2021

Skills

  • Team collaboration
  • Fluent in Punjabi
  • Patient assessment
  • Treatment plans knowledge
  • Organization
  • Calm and level-headed under duress
  • Medical terminology knowledge
  • Infection control procedures
  • Quick learner
  • Time management
  • Expert with Microsoft applications- Excel, Word, etc
  • Professional and mature

Timeline

Manager

Pizza Twist
09.2023 - Current

Patient Service Representative

Family Care Network- Urgent Care
10.2022 - 09.2023

Certified Nursing Assistant

PeaceHealth St. Joseph Medical Center
08.2021 - 01.2022

Registered Nursing Assistant

Avamere at St. Francis
01.2021 - 05.2021

Sales Cashier

Subway
03.2020 - 06.2020

Volunteer

PeaceHealth St. Joseph Medical Center
10.2019 - Current

High School Diploma -

Squalicum High School

Associate of Science - Biology

Whatcom Community College

Nursing Assistant Certification -

Avamere

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