Precious Adams
San Marcos,CA
Overview
7
7
years of professional experience
Work History
Lead Server-Certified FORBES Trainer
Park Hyatt Aviara Resort
05.2024 - Current
- Managed high volume dining periods through effective time management and multitasking.
- Promoted positive workplace culture via teamwork and open communication.
- Cultivated strong relationships with regular customers.
- Oversaw service team operations, delegated tasks, and trained staff.
- Mentored new servers on best practices for exceptional service.
- Provided feedback and coaching to servers for improvement.
Human Resources
Bob Baker Automotive/AutoNation
02.2022 - 09.2023
- Assisted with recruitment by screening candidates and coordinating interviews to streamline hiring.
- Maintained safety records and accident reports for Human Resources department.
- Supported human resources in creating job descriptions and interview processes for prospective employees.
- Designed scalable human resources strategies aligned with business objectives for organizational growth.
- Facilitated new employee onboarding, benefits administration, and recordkeeping tasks for human resources.
- Conducted audits of employee files to ensure accuracy and completeness.
Server Trainer
Beach Plum Kitchen
06.2018 - 02.2022
- Trained team members on procedures, menu items, and strategies.
- Addressed customer concerns, resolving issues and preventing negative feedback.
- Demonstrated knowledge of service standards and led by example.
- Monitored server performance, providing support during training.
- Built relationships with regular customers to encourage loyalty.
- Ensured accurate order input to reduce preparation errors.
- Enhanced satisfaction through efficient service during peak hours.
Education
Sociology
California State University, San Marcos
San Marcos, CA05.2021
Skills
- Problem-solving
- Attention to detail
- Team leadership
- Positive and friendly attitude
- Relationship building
- Teamwork and collaboration
- Conflict management
- Customer service
Timeline
Lead Server-Certified FORBES Trainer
Park Hyatt Aviara Resort
05.2024 - Current
Human Resources
Bob Baker Automotive/AutoNation
02.2022 - 09.2023
Server Trainer
Beach Plum Kitchen
06.2018 - 02.2022
Sociology
California State University, San Marcos