Precious Cross
Winston-Salem,NC
Summary
Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Belk Department Store
Winston-Salem, NC
01.2023 - 08.2023
- Processed credit card transactions accurately and efficiently.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Complied with all health and safety regulations while performing job duties.
- Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
- Counted and balanced cashier drawers.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Maintained work area and kept cash drawer organized.
- Resolved customer complaints in a professional manner.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Customer Service
Dari-O
Winston-Salem, NC
01.2023 - 08.2023
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- worked ice cream station, drive thru 1 and 2, outside, take out trash
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Cashier
Shrimp Shack
Winston-Salem, NC
06.2021 - 08.2022
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- cleaned station, do all take out and dine in orders, clean bathrooms, handle drinks, take out trash
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
North Carolina Central University
Durham, NC05-2027
Skills
- Order Coordination
- Product Merchandising
- Payment Collection
- Cash Handling
- communication
- work ethic
- punctuality
- following orders
Affiliations
- I love to dance. I danced for Total Distraction Dance Company who is a well rounded competition dance team where we specialize in majorette, lyrical, hip hop, and contemporary. I also praise dance for my church.
Accomplishments
- National Honors society
- National Beta club
- National Honors of high school scholars
- Crosby scholars
Timeline
Customer Service Cashier
Belk Department Store
01.2023 - 08.2023
Customer Service
Dari-O
01.2023 - 08.2023
Cashier
Shrimp Shack
06.2021 - 08.2022
High School Diploma -
North Carolina Central University
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