Summary
Overview
Work History
Education
Skills
Timeline
Generic

Precious Daniels

Irvington,New Jersey

Summary

Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in EPIC. Organized office professional with top-notch administrative skills and solid background in healthcare industry. History surpassing business targets, satisfying customer demands and contributing to team success. Independently handles clerical needs and correspondence to support smooth business operations.

Overview

12
12
years of professional experience

Work History

Unit Clerk/Senior Administrative Assistant

Family Of Caring
01.2023 - Current
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
  • Answered multi-line telephone system, provided information, and directed calls.
  • Prepared admissions charts and scanned records.
  • Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
  • Facilitated timely transfer of patients within the facility by coordinating bed assignments and communicating with appropriate departments.
  • Coordinated schedules for medical staff, optimizing workflow efficiency within the unit.

Patient Access Representative

Newark Beth Isreal Hospital
12.2021 - 01.2023
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Trained new hires on department procedures, policies, and software systems, ensuring consistent quality service delivery from all team members. (EPIC)

Registration Administrator

Mountainside Hospital
08.2018 - 09.2021
  • Maintained accurate records by updating patient demographics, insurance, and financial information.
  • Supported hospital compliance efforts by adhering to HIPAA guidelines and maintaining the confidentiality of patient information.
  • Improved overall work environment through active participation in department meetings, sharing ideas for enhancements, and supporting team-building initiatives.
  • Reduced errors in data entry through thorough review of inputted information and timely corrections when necessary.
  • Coordinated with clinical departments to schedule appointments, confirm availability, and communicate any changes to patients.
  • Answered patient questions and inquiries regarding registration process and documentation.
  • Confirmed patient demographics and updated practice management software for accuracy. (EPIC)
  • Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
  • Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.

Registrar

Trinitas Hospital
12.2016 - 07.2018
  • Trained new Patient Registrars on best practices, fostering consistency in work quality across the team members.
  • Facilitated timely check-in by greeting visitors and establishing purpose of visits.
  • Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
  • Managed high-stress situations calmly and professionally while prioritizing multiple competing demands during peak hours or emergency situations.
  • Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits.
  • Improved patient satisfaction by efficiently and accurately gathering necessary information during registration.

Direct Support Manager

Community Access Unlimited
09.2012 - 10.2016
  • Managed budgets effectively by monitoring expenditures, identifying cost-saving opportunities, and ensuring proper allocation of funds.
  • Promoted a positive work environment through open communication channels, conflict resolution practices, and employee recognition programs.
  • Streamlined workflow processes for improved efficiency in daily tasks and overall service delivery.
  • Increased client independence with the development of goal-oriented programs focused on skill-building and selfsufficiency.
  • Elevated staff performance by conducting regular evaluations, offering constructive feedback, and facilitating goal-setting exercises.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Improved client living environments through regular facility inspections, maintenance coordination, and adherence to health codes standards.

Education

Associate of Arts - Business Administration

Essex County College
Newark, NJ

Skills

  • HIPAA Compliance
  • Preparing charts
  • Documentation skills
  • Chart updating
  • Medical Records Maintenance
  • Reception Management
  • Medical Terminology
  • Strong Organization
  • Customer Service
  • Appointment Scheduling
  • Data Entry
  • Administrative Support

Timeline

Unit Clerk/Senior Administrative Assistant

Family Of Caring
01.2023 - Current

Patient Access Representative

Newark Beth Isreal Hospital
12.2021 - 01.2023

Registration Administrator

Mountainside Hospital
08.2018 - 09.2021

Registrar

Trinitas Hospital
12.2016 - 07.2018

Direct Support Manager

Community Access Unlimited
09.2012 - 10.2016

Associate of Arts - Business Administration

Essex County College

Similar Profiles

CREATE PROFILE
Precious Daniels