Summary
Overview
Work History
Education
Skills
References
Extracurricular Activities
Timeline
Generic

Precious Langford

Atlanta,GA

Summary

Dedicated professional seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills to help generate innovative ideas.

Overview

7
7
years of professional experience

Work History

Recreation Operations Assistant

City of Atlanta - Parks and Recreation
12.2019 - Current
  • Providing a clean, safe and well-organized environment for patrons during after school programming
  • Solve problems timely and effectively, ensuring customer satisfaction.
  • Works under minimal supervision; can set own work sequence and pace within process/department limitations
  • Essential Duties & Responsibilities: These are typical responsibilities for this position and should not be construed as exclusive or all inclusive
  • May perform other duties as assigned
  • Provide support to recreation center staff, program organizers, volunteers, and/or other participants
  • Enforce rules and regulations of recreation center activities to ensure health and safety of patrons

Team Specialist

Georgia Aquarium
05.2019
  • Guest Experience and Engagement
  • Create engaging moments for our guests, by creating a warm, friendly, and inviting environment in all Guest Services areas
  • Occasionally create guest 'Aquatic Moments,' highlighting an area of the Aquarium not experienced by the general public, further enhancing the guest experience by creating a personalized moment for a select number of guests
  • Support general operations in Sea Lion and Dolphin Show seating, entry plaza, point of sale, and other guest facing areas, including the atrium and stroller parking areas
  • Work in both indoor and outdoor areas as needed, while engaging our guests in conversation and providing Aquarium information
  • Welcome guests and provide directional support for our guests looking to purchase tickets
  • Provide support with guest queue lines and wayfinding assistance.

Hostess

Kiku Japanese Steakhouse
09.2017 - 06.2018
  • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus
  • Use visual cues to seat Guests in either the bar or dining area depending on their preference
  • Answer incoming calls to the restaurant and provide appropriate service
  • Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
  • Tend to special Guest needs and requests
  • Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e
  • Notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door)
  • Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
  • Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
  • Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
  • Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
  • Contribute to team effort by accomplishing related results as needed.

Camp Counselor

City of Atlanta
    • Obtain materials needed for classes, including texts and other material
    • Tutor or mentor students
    • Assist faculty members with classroom instruction, exams, record keeping, and other miscellaneous projects.

Omni & POS Associate

Kohl's
- 02.2018
  • Stock inbound materials
  • Fulfill orders from inventory on hand
  • Observe all safety rules and regulation
  • Manage inventory
  • Assist customers with product information and availability
  • Adheres to the 'Yes We Can' policy and efficiently resolves customer's questions and requests
  • Leads fellow Associates through Yes We Can actions and behaviors
  • Effectively responds to questions and requests from customers
  • Responds appropriately to POS back up calls
  • Complies with Company's '2-in-a-line' standard
  • Properly holds merchandise for customers when needed
  • Assists with housekeeping and recovery as needed to ensure the sales floor is customer ready
  • Assists with price changes, and uses RF equipment (radio frequency) as needed
  • Ensures the sales floor is customer ready (free of flatbeds, hanger racks and other dock equipment)
  • Performs other duties as assigned
  • Examples may include, but are not limited to: assisting in sales floor/fitting room recovery, assisting with price changes, assisting with housekeeping duties, preparing for and taking inventory, organizing the stockroom and other tasks as assigned.

Cashier

The Original El Taco
- 10.2016
  • Greet customers as they arrive in the store and provide them with information regarding products and/or services
  • Respond to customers' complaints and take necessary actions resolve their issues
  • Take payment in exchange of items sold
  • Bag, box and wrap purchased items
  • Identify prices of goods using memory or scanner
  • Enter transactions in the cash register and provide customers with the total bill
  • Issue receipts and change to customers
  • Count money at the beginning and ending of each shift
  • Process credit card and check payments
  • Perform the duties of customer service representative when required
  • Assist in stocking shelves, rotating merchandise and marking prices
  • Keep the work area tidy and clean.

Teacher Assistant

My Little Lambs
- 04.2016
  • Assist faculty members with classroom instruction, exams, record keeping, and other miscellaneous projects
  • Tutor or mentor students
  • Use MS Words, Excel, Powerpoint
  • Obtain materials needed for classes, including texts and other materials.

Education

Bachelor of Science - Computer Science

Clark Atlanta University
Atlanta, GA
05.2018

Associate of Science -

Atlanta Metropolitan State College
Atlanta, GA
12.2017

Skills

    • Excel in Microsoft Office Applications
    • Youth engagement
    • Creativity and Innovation
    • Great Leader
    • Excellent communication skills
    • Multi-Task Management
      • Active listener
      • Assistant Teaching
      • Assistant Work
      • Positive and cheerful
      • Exceptional organizational skills

References

References Available Upon Request

Extracurricular Activities

Completed four years of JROTC as a Cadet Staff Sergeant at Fayette County High School 

Varsity Cheerleader for Fayette County High School 2014-2015 

A cheerleader for two years at Atlanta Metropolitan State College

Timeline

Recreation Operations Assistant

City of Atlanta - Parks and Recreation
12.2019 - Current

Team Specialist

Georgia Aquarium
05.2019

Hostess

Kiku Japanese Steakhouse
09.2017 - 06.2018

Camp Counselor

City of Atlanta

Omni & POS Associate

Kohl's
- 02.2018

Cashier

The Original El Taco
- 10.2016

Teacher Assistant

My Little Lambs
- 04.2016

Bachelor of Science - Computer Science

Clark Atlanta University

Associate of Science -

Atlanta Metropolitan State College
Precious Langford