Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
PRECIOUS Martin

PRECIOUS Martin

Oakland,CA

Summary

Results-driven Case Manager with a proven track record at Tecksystems, excelling in data entry and database management. Achieved a 99% accuracy rate while processing over 50 cases daily, enhancing efficiency and customer service. Recognized for exceptional attention to detail and collaboration, contributing to a 30% improvement in internal processes.

Overview

2
2
years of professional experience

Work History

Case Manager Remote

Tecksystems
06.2023 - 09.2023
  • Utilized electronic systems for data entry, tracking, and analysis, leading to a streamlined audit review process.
  • Reviewed and processed over 50 cases daily, exceeding performance targets to ensure timely case management.
  • Assisted in creating and maintaining internal Access databases, improving internal processes by 30%.

Data Entry Clerk Remote

Maximus
02.2022 - 02.2023
  • Supported the State of California in resolving backlogged cases with precision and speed.
  • Typed and verified data directly from customers, achieving a 99% accuracy rate in data entry tasks.
  • Maintained organized filing processes and sorted documents efficiently, contributing to a 20% reduction in retrieval time.

Education

Medical Coding

AMCI
Remote

CMAA

Stepful
Remote
07.2025

High School Diploma - undefined

Fresno High School
Fresno, CA
08.2010

Skills

  • Technical Skills: Data Entry Technical Support Database Management Document Digitization
  • General Skills: Customer Service Attention to Detail Organization Team Collaboration
  • Typing Skills: 47 WPM Typing Speed
  • Icd-10-cm
  • Cpt

Timeline

Case Manager Remote

Tecksystems
06.2023 - 09.2023

Data Entry Clerk Remote

Maximus
02.2022 - 02.2023

High School Diploma - undefined

Fresno High School

Medical Coding

AMCI

CMAA

Stepful

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PRECIOUS Martin