Summary
Overview
Work History
Education
Skills
Timeline
Generic

MICHAEL LEDGER

Maricopa,AZ

Summary

Over five years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.

Overview

16
16
years of professional experience

Work History

Independent Contractor

Tripnwithnomap
08.2019 - Current
  • Complete rush deliveries on tight timetables to satisfy customer needs.
  • Maintain accurate financial records by collecting and documenting timely and past-due customer payments.
  • Create and submit delivery and DOT logs.
  • Work overnight shifts during peak periods to meet coverage needs.
  • Determine quickest and safest routes for delivery by using effective planning and organizational skills.
  • Complete on-time deliveries by choosing best and most efficient routes.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.

Courier

Stericycle Inc
08.2017 - Current
  • Inspected truck prior to delivery, checking for proper stowage of packages
  • Communicated route progress to site manager, noting traffic and construction issues to avoid delays for critical deliveries
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions
  • Operated vehicle safely in highly congested areas with no traffic violations
  • Safely loaded items into delivery vehicle to minimize damage while in transit
  • Answered customer inquiries regarding shipments and provided updates on package arrival
  • Built and maintained professional relationships with customers, which boosted business by 10%

Head Housekeeper

Motel 6 Cleveland - Middleburg Heights
05.2009 - 02.2017
  • Complete rush deliveries on tight timetables to satisfy customer needs.
  • Maintain accurate financial records by collecting and documenting timely and past-due customer payments.
  • Create and submit delivery and DOT logs.
  • Work overnight shifts during peak periods to meet coverage needs.
  • Determine quickest and safest routes for delivery by using effective planning and organizational skills.
  • Complete on-time deliveries by choosing best and most efficient routes.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.

Education

Certificate - Repair and Maintance

Polaris Career Center
Middleburg Heights, OH
2017

Skills

  • Self-motivated
  • Strong verbal communication
  • Conflict resolution
  • Deadline-driven
  • Processes and procedures
  • Process implementation
  • Multi-line phone talent
  • Quick learner
  • Trip planning
  • Package pickup and delivery
  • Excellent driving skills
  • GPS and route planning
  • Valid driver's license
  • Time management

Timeline

Independent Contractor

Tripnwithnomap
08.2019 - Current

Courier

Stericycle Inc
08.2017 - Current

Head Housekeeper

Motel 6 Cleveland - Middleburg Heights
05.2009 - 02.2017

Certificate - Repair and Maintance

Polaris Career Center

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MICHAEL LEDGER