Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs.
Overview
3
3
years of professional experience
Work History
Practice Support Specialist
Affordable Dentures & Implants
Corpus Christi, Texas
01.2023 - Current
Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
Resolved any customer complaints or issues in a timely fashion following established protocols.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
Dental Assistant
Access Dental Lab
Corpus Christi, TX
10.2021 - 01.2023
Explained dental services and payment plans to help patients make informed decisions.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Established clean, sterile and welcoming environment for patients.
Education
Dental Assisting
South Texas Vocational Technical Institute
Corpus Christi, TX
12-2021
High School Diploma -
Moody High School
Corpus Christi, TX
07-2018
Skills
Patient Charting
Team Leadership
Patient Care
Knowledge of HIPAA regulations
Positive Attitude
References
References available upon request.
Timeline
Practice Support Specialist
Affordable Dentures & Implants
01.2023 - Current
Dental Assistant
Access Dental Lab
10.2021 - 01.2023
Dental Assisting
South Texas Vocational Technical Institute
High School Diploma -
Moody High School
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