Summary
Overview
Work History
Education
Skills
Timeline
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Precious Romero

Retail Supervisor
Tustin,CA

Summary

Detail-oriented team player with strong merchandising skills and brand-focused knowledge extending into the upkeep of stockroom organization and sales floor cleanliness. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience
1
1
year of post-secondary education

Work History

Retail Supervisor

Vans
04.2022 - 11.2023
  • Mentored new sales associates to contribute to store's positive culture.
  • Engaged associates in daily operations through open communication and upbeat team meetings.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Coordinated merchandising displays, signage and sales enablement.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

Retail Sales Associate

Vans
09.2020 - 04.2022
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to build rapport and loyalty.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Big 5 Cashier

Big 5 Sporting Goods Corp.
11.2019 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Handled incoming phone calls per 5-8 hour shifts to address customer inquiries and concerns.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Increased customer satisfaction by resolving issues involving making returns/exchanges and describing products that the customer was looking for.
  • Maintained excellent attendance record, consistently arriving to work on time.

Personal Babysitter

Janice Hernandez
06.2015 - 08.2019
  • Monitored schedules to maintain sleeping, eating and school schedules for child
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills
  • Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health
  • Prepared tasty, healthy meals for child to encourage good eating habits

Poll Worker

Orange County Registrar-Voters
11.2018 - 11.2018
  • Set up, monitored and maintained polling equipment alongside two other student poll workers
  • Greeted visitors and provided assistance and guidance through the voting process
  • Issued ballots and provided instruction on how to correctly mark choices

Education

High School Diploma -

Early College High School
Costa Mesa, CA
Aug 2015 - 05.2019

Associate of Arts - Psychology

Orange Coast College
Costa Mesa, CA
05.2021 - 12.2021

No Degree - Veterinary Technology

Orange County Veterinary Attendant School
Lake Forest
05.2001 -

Skills

    Merchandising operations

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Timeline

Retail Supervisor

Vans
04.2022 - 11.2023

Associate of Arts - Psychology

Orange Coast College
05.2021 - 12.2021

Retail Sales Associate

Vans
09.2020 - 04.2022

Big 5 Cashier

Big 5 Sporting Goods Corp.
11.2019 - 09.2021

Poll Worker

Orange County Registrar-Voters
11.2018 - 11.2018

Personal Babysitter

Janice Hernandez
06.2015 - 08.2019

No Degree - Veterinary Technology

Orange County Veterinary Attendant School
05.2001 -

High School Diploma -

Early College High School
Aug 2015 - 05.2019

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Precious RomeroRetail Supervisor