Precious Smith
Summary
Organized and dedicated individual with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Samaritan Daytop Village
08.2022 - Current
- Streamlined office processes by implementing efficient filing and organizational systems.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Assisted operations staff with bed management, creating case note, incident reporting and client intake.
Engagement Specialist
ResCare
06.2019 - 08.2022
- Built strong relationships with clients through active listening and empathy, resulting in increased cooperation and retention.
- Enhanced client satisfaction by effectively addressing and resolving issues in a timely manner.
- Conducted regular follow-ups with clients to ensure satisfaction and address any concerns that may arise.
- Successfully implemented targeted action plans focused on re-engagement efforts tailored specifically to esch client needs.
- Answered phone calls, mailed letters out and printed necessary documents
Security Guard
U.S Security Associates
07.2018 - 05.2019
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Education
Associate of Arts - Human Services
Boricua College
Brooklyn, NY06.2023
High School Diploma -
Watch High School
Brooklyn, NY06.2014
Skills
- Efficient in Microsoft Office
- DHS CARES system
- Understanding the needs of the homeless population
- CPI Training
- Narcan Trained
- Product Development Budgeting
- Detail-Oriented
- Research and Development
- Clerical Support
Timeline
Administrative Assistant
Samaritan Daytop Village
08.2022 - Current
Engagement Specialist
ResCare
06.2019 - 08.2022
Security Guard
U.S Security Associates
07.2018 - 05.2019
Associate of Arts - Human Services
Boricua College
High School Diploma -
Watch High School
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