PRECIOUS STEPHEN
Queens,NY
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
Language
5
5
years of professional experience
Work History
Human Resources Associate
City University of New York
New York, NY
02.2026 - Current
- Implemented employee onboarding programs, ensuring compliance with university policies and procedures.
- Streamlined recruitment processes, enhancing candidate experience and reducing time-to-hire.
- Coordinated training sessions for staff, promoting professional development and skill enhancement.
- Managed HR databases, maintaining accurate employee records and facilitating efficient information retrieval.
Intern
MTA B&T ITST - Tolling Operations
Broadway, NY
06.2023 - 12.2025
- Executed legal document processing for subpoenas, ensuring compliance with court requirements.
- Collaborated with Account Administrator to correct Ez pass accounts, enhancing accuracy and efficiency.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Fostered positive team environment by collaborating with fellow interns on group projects and presentations, improving overall outcomes.
- Assisted staff members in daily tasks, alleviating workload and enabling focus on higher-priority assignments.
Budget Assistant
Advanced Science Research Center
New York, NY
10.2022 - 05.2023
- Generated receipts using Cunyfirst software.
- Notified end users, vendors, and purchasing agent of discrepancies to ensure timely resolution.
- Monitored available balances on open POs, alerting business office team and end users to prevent overspending.
- Contacted vendors and end users to identify and resolve missing invoices, facilitating accurate financial reporting.
Call Center Representative
DOITT( 311)
07.2021 - 02.2022
- Answered incoming calls promptly, maintaining professionalism and courtesy during 24/7 operations
- Consistently maintained 93 % customer service satisfaction ratings through quality control .
- Demonstrated excellent telephone etiquette and communication skills to enhance customer interactions
- Manage over 50 customer's per day
Education
Bachelor of Science - Finance
York College of The City University of New York
Jamaica, NY12.2025
Associate of Arts - Liberal Arts And General Studies
Kingsborough Community College of The City University of New York
Brooklyn, NY06.2022
Skills
- Positive attitude
- Attention to detail
- HR Information Systems
- Recruitment coordination
- Multitasking
- Technical skills
- Upbeat and Positive Personality
- Customer Service
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
Languages
English
Full Professional
Timeline
Human Resources Associate
City University of New York
02.2026 - Current
Intern
MTA B&T ITST - Tolling Operations
06.2023 - 12.2025
Budget Assistant
Advanced Science Research Center
10.2022 - 05.2023
Call Center Representative
DOITT( 311)
07.2021 - 02.2022
Associate of Arts - Liberal Arts And General Studies
Kingsborough Community College of The City University of New York
Bachelor of Science - Finance
York College of The City University of New York