Precious Thomas
Round Rock,TX
Summary
Detail-oriented professional excelling in inventory management and data analysis. Known for implementing effective training programs and resolving customer complaints swiftly, ready to drive operational excellence and enhance service delivery.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Shift Supervisor, Rx
CVS Pharmacy
Round Rock, TX
11.2024 - Current
- Managed inventory levels and restocked shelves as needed.
- Trained new employees on policies, procedures, and customer service standards.
- Ensured compliance with safety regulations and company standards.
- Resolved customer complaints in a timely manner.
- Identified areas of improvement within the store's operations and implemented corrective measures when necessary.
- Performed opening and closing duties, including cash counting.
- Provided direction, guidance, and coaching to staff members in accordance with store policies and procedures.
- Supervised and managed team of employees to ensure efficient operations.
Lead Forklift Operator
DB Schenker
Edwardsville, Illinois
11.2021 - 07.2023
- Operated forklifts to transport goods within the warehouse efficiently.
- Maintained safety protocols during all forklift operations and training sessions.
- Oversaw daily workflow, coordinating with team members for efficient operations.
- Assisted in training new operators on safe forklift handling and warehouse procedures.
- Conducted regular inspections of equipment to ensure compliance with safety standards.
- Collaborated with management to identify areas for process improvement in logistics.
Shift Manager
Uhaul Moving And Storage
Florissant, Missouri
12.2019 - 08.2022
- Supervised daily operations in moving and storage facilities.
- Trained new team members on safety and operational procedures.
- Coordinated customer service efforts to ensure satisfactory experiences.
- Addressed customer inquiries and resolved issues promptly and effectively.
- Managed daily cash intake by counting out registers and tabulating profits.
Education
High School Diploma - Basic
Pattonville High School
Maryland Heights, MO 08.2009 - 05.2013
Certification - Cosmetology
North Technical
Florissant, MO 08.2011 - 05.2013
Skills
- Inventory management
- Team leadership
- Customer service
- Compliance monitoring
- Employee training
- Data analysis
- Workflow optimization
- Conflict resolution
- Payroll administration
- Sales transaction management
- Performance coaching
- Safety regulations adherence
- Communication skills
- Shift reporting
- Document management
- Operations management
- Training and mentoring
Timeline
Shift Supervisor, Rx
CVS Pharmacy
11.2024 - Current
Lead Forklift Operator
DB Schenker
11.2021 - 07.2023
Shift Manager
Uhaul Moving And Storage
12.2019 - 08.2022
Certification - Cosmetology
North Technical
08.2011 - 05.2013
High School Diploma - Basic
Pattonville High School
08.2009 - 05.2013