Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CSI Healthcare IT
03.2022 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Stocked, labeled, and inventoried medication to keep accurate records.
entry and processing of medication orders via the pharmacy’s operating system which includes:
Hand-written Physician Order Sheets and State Prescription Blanks
Electronic Prescriptions
Reorder Requests
Phone Order Physician Sheets
Complete tasks in accordance and compliance with HIPAA guidelines, State and Federal laws, and current company policies and procedures
Pharmacy Technician
Teva Pharmaceuticals
01.2020 - 05.2022
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Quickly assess the user's issue and provides first level support for problem resolution
Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
Recognize operational challenges and suggest recommendations to management, as necessary.
Supports pharmacological services by stocking, assembling, and distributing medications.
Helps health care providers and patients by greeting them in person and by phone, answering questions and requests, and referring inquiries to the pharmacist.
Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, and removing outdated drugs.
Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations.
Protects patients and employees by adhering to infection-control policies and protocols.
Organizes medications for pharmacist to dispense by reading medication orders and prescriptions, preparing labels, calculating quantities, and assembling intravenous solutions and other pharmaceutical therapies.
Maintains records by recording and filing physicians’ orders and prescriptions.
Pharmacy Technician
Amazon
11.2019 - 05.2020
Supports pharmacological services by stocking, assembling, and distributing medications.
Helps health care providers and patients by greeting them over the phone, answering questions and requests, and referring inquiries to the pharmacist.
Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, and removing outdated drugs.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Stocked, labeled, and inventoried medication to keep accurate records.
Education
Certificate - Pharmacy Technician
Branford Institute
Elizabeth, NJ
09.2023
GED -
New Dorp High School
Staten Island, NY
06.2010
Bachelor of Arts - Psychology
University of Lagos
Lagos, Nigeria
05.2007
Skills
Intravenous Admixture Preparation
Regulatory Compliance
Insurance Verification
Order Verification
Recording medical information using the pharmacy's management software
Measuring, counting and mixing medication for prescriptions
Verifying insurance information
Labeling and packaging medications
Processing payment for prescriptions
Addressing any conflicts with customers or insurance billing companies
Certification
Certified Pharmacy Technician (PT1), Medical Career Assessments (MedCA) - [10-08-2023- 10-08-2025] #644-10892