Preeti Krishnan

Lead product strategy for AI-first platform transformation across Cloud, Change Management, and Operational Intelligence.

• Defined and drove the “Done-for-You” Cloud Abstraction strategy, shifting infrastructure workflows from manual configuration to intent-driven automation with built-in compliance and safety controls.
• Launched GenAI-powered support agents embedded in Slack, significantly reducing resolution time and support dependency across 700+ quarterly cases.
• Spearheaded Intelligent Change Risk Assessment (alpha → beta → GA), introducing explainable AI-driven insights into release workflows to improve decision quality and reduce production risk.
• Built and validated a 0→1 ODL AI Assistant enabling natural-language analytics over operational data (NL2Semantic2SQL), reducing time-to-insight from days to seconds.
• Partnered across Engineering, Security, IOC and Platform leadership to align roadmaps and scale AI-powered capabilities across multiple business units.

Led product strategy for next-generation cloud analytics console serving enterprise and mid-market customers.

• Launched Ask.AI, an embedded GenAI assistant enabling natural-language queries and self-serve telemetry insights; increased activation by 25% and reduced onboarding time by 30%.
• Designed phased rollout strategy (alpha → beta → GA) with telemetry-backed experimentation and model trust metrics.
• Reimagined console into a cohesive, single-pane-of-glass experience across Enterprise and Lake, standardizing navigation and workflow templates.
• Partnered with UX, Engineering, and GTM to align product roadmap with customer adoption and migration strategy.

Owned strategy and roadmap for hybrid cloud backup & restore solutions.

• Defined monetization strategy and pricing tiers aligned to regulated enterprise segments.
• Increased adoption by 10%+ through roadmap realignment and OEM GTM partnerships.
• Designed compliance-aware workflows in high-trust, audit-sensitive environments.

Led product strategy for centralized telemetry platform serving 800+ enterprise customers.

• Reduced time-to-telemetry from weeks to days.
• Drove 35% QoQ adoption growth.
• Increased ARR by 40% through consumption-based monetization strategy.

• Built and scaled multi-tenant cloud services and platform components on Kubernetes for analytics products used by 100+ enterprise customers; transitioned into product leadership with ownership of roadmap and customer experience decisions.