Prem Pooja Lal
Avondale,AZ
Summary
I am seeking employment that will provide challenges and opportunities for growth and advancement, utilizing my recent coding and billing skills from a graduate program.
Overview
8
8
years of professional experience
Work History
Medical Records Clerk
Heart One Associate
Glendale
10.2024 - Current
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintains patient charts by completing daily audit, corrects and communicates problems according to established procedures.
- Ensures medical records are assembled in standard order and are accurate and complete.
- Maintains patient confidence by keeping patient records information confidential
Biller
Express Urgent Care
02.2018 - 08.2018
- Billing claim submission.
- Read Patients chart to determine medical history and records; including diagnoses and treatments given.
- Determining the correct codes for patient's records, verifying insurance and codes to bill insurance providers.
- Handling high volume of in coming and out going calls.
- Collecting bills, posting copays and balancing sheets.
Medical Administration
Optum
Glendale, AZ
08.2018 - 10.2024
- Check in and out patients at front desk in friendly service manner to ensure patients are satisfied.
- Scheduling appointments and answering over 100 calls per day according to the needs of the office.
- Safeguarding patient records and ensuring that everyone complied with the HIPAA standards, Compelling medical records and charts.
- Able to fax, scan, mail and organize and access electronic health records.
- Good time management skills, excellent problem- solving skills, completing tasks on time, basic computer skills and knowledge.
- Verifying insurance and completing patients chart and documents before appointment.
- Collecting copays, calculating batch at the end of the shift and posting journal in patients chart at the end of the shift, turn in all keys and sheets to the office.
Education
Southwest Skill Center at Estrella Mountain Community College
Skills
- Ability to perform for all major third party payers
- Accounts review and assessment
- HIPAA Compliance
- Keyboarding
- Ten Key
- Customer service
- Medical terminology and pathophysiology
- ICD-10, CPT, and HCPCS
- Experience in Microsoft Word, Excel, PowerPoint, and Outlook
Timeline
Medical Records Clerk
Heart One Associate
10.2024 - Current
Medical Administration
Optum
08.2018 - 10.2024
Biller
Express Urgent Care
02.2018 - 08.2018
Southwest Skill Center at Estrella Mountain Community College