Prescious Jones
Middletown,US
Overview
6
6
years of professional experience
Work History
Cleaner
Environmental Control Services
West Chester, OH
10.2025 - 01.2026
- Maintain cleanliness and sanitation standards in commercial spaces. Skilled in ensuring safe and hygienic environments. Contributed to efficient cleaning operations through attention to detail.
- Oversaw inventory management and restock supplies.
- Multiple locations and time management
- Working independently
Customer Service Representative
Visible Supply Chain
West Chester, OH
08.2023 - 01.2025
- Places orders and oversaw marketing and operations to ensure company enhancement for customer’s satisfaction.
- Process payments efficiently and accurately . Managed sensitive information protocols to protect data security.
- Handled incoming calls to ensure efficient communication and smooth transfer processes.
- Be prompt in problem-solving
Executive Housekeeping Manager/ Front Desk
Avid Hotel IHG
West Chester, OH
10.2022 - 08.2023
- Recruiting and training.
- Managed front desk operations, enhancing guest satisfaction and streamlining check-in processes.
- Led housekeeping team, improving cleanliness standards and reducing guest complaints.
- Implemented efficient scheduling, optimizing staff utilization and reducing overtime costs.
- Resolved guest issues promptly, ensuring positive feedback and repeat bookings.
- Trained staff in customer service, maintaining a welcoming environment and boosting team morale.
Customer Service Representative
RDI
04.2021 - 06.2022
- Managed inbound calls, resolving issues to boost customer satisfaction and efficiency.
- Scheduled appointments, maintaining precise records for seamless operations.
- Updated files, enhancing data accuracy and accessibility with computer skills.
- Addressed inquiries, efficiently resolving issues through troubleshooting abilities.
CNA
Future Home Care
Hamilton, OH
05.2020 - 01.2021
- Provided daily care and support to elderly clients, enhancing their quality of life. Assisted with home activities, ensuring clients' needs were consistently met.
- Developed strong communication skills, fostering trust and rapport with clients.
- Addressed and resolved client concerns, improving satisfaction and comfort.
- Skilled nursing homes or home care settings.
- Contributed to a collaborative team environment, optimizing care delivery.
Education
High school diploma - undefined
Broad Ripple Magnet High School
Indianapolis, Indiana06.2016
Skills
Customer service
Technical support
Customer support
Computer skills
Training & development
Recruiting
Problem Solving
Leadership
Critical thinking
Communication skills
Phone etiquette
Timeline
Cleaner
Environmental Control Services
10.2025 - 01.2026
Customer Service Representative
Visible Supply Chain
08.2023 - 01.2025
Executive Housekeeping Manager/ Front Desk
Avid Hotel IHG
10.2022 - 08.2023
Customer Service Representative
RDI
04.2021 - 06.2022
CNA
Future Home Care
05.2020 - 01.2021
High school diploma - undefined
Broad Ripple Magnet High School