Presley Conaty

Account Associate

• Averaging 127% of attainment of quota
• Recognized by Assoc. of Latina Professionals as a rising star (Amex + Resy)
• As of mid Q4: Generated over $27k in monthly reoccurring revenue
• Philadelphia market collaboration with strategic value partnerships team

Sales Development Representative

• Developed and implemented sales strategies for various priority markets to increase market share
• Built strong foundational knowledge of Resy’s product
• Served as Team Lead in Q3 and Q4 of 2023
• Conducted team meetings to bridge the gap between sellers and leadership
• 500+ meetings set in 2023
• Consistent top performer, exceeded quota each month - overall average YTD attainment of 128%

Assistant Guest Relations Manager

• Champion of all VIP entertainment, diplomatic, and corporate guests, act as Front Office Manager on Duty
• Reported to Hotel Manager + Director of Rooms
• Directed concierge services and prepared accurate billing for all departmental vendors, led marketing strategy for Mandarin Oriental Panda Program

Guest Service Agent, Front Office Manager

• Leader of day-to-day up-selling for guest accommodation, generating over $55k in room revenue
• Demonstrated success in improving processes and procedures and compiled SOPs for each department

• Prepared and analyzed daily reports, such as occupancy rate reports and revenue reports
• Assisted in recruiting, training, and developing staff members to maintain high standards of performance

• Confidently arranged travel and hotel reservations for corporate meetings and conferences for large groups
• Managed over 25 vendors, answered all requests for proposals, and did all walk-throughs with clients

• Generated marketing collateral and facilitated social media accounts, improved online presence by 45%, and increased followers by 1k in 4 months
• Collaborated with marketing teams to create promotional materials for events

• Sold the community-building platform to local businesses as the only employee in Charleston, utilized up-sell techniques resulting in $25,000 in revenue generation
• Performed troubleshooting on existing applications within Salesforce platform