Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Presley Gorr

Casa Grande,AZ

Summary

Reliable, Personable and dedicated Customer Service Representative with extensive experience in the Sales industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, multitasker, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Planet Fitness
Casa Grande, AZ
07.2023 - 01.2024
  • Consulted with customers to resolve service and billing issues.
  • Educated customers on special pricing opportunities and company offerings.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Developed strong relationships with customers by providing personalized assistance and support.

Pharmacy Technician

CVS Pharmacy
Casa Grande, AZ
02.2021 - 08.2021
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.

Education

GED -

Vista Grande High School
Casa Grande, AZ
06-2021

Skills

  • Account Updating
  • Report Generation
  • Inbound and Outbound Calling
  • Information Security
  • Sales Expertise
  • Service Upselling
  • Critical Thinking
  • Customer Service
  • Payment Processing
  • High-Energy Attitude
  • Client Relations
  • Problem-Solving Abilities
  • Active Listening
  • Calm Under Pressure
  • Organizational Skills
  • Clerical Support
  • Self-Directed
  • Problem-Solving
  • Computer Skills

Certification

  • Cpr certified
  • First aid certified

Timeline

Customer Service Representative

Planet Fitness
07.2023 - 01.2024

Pharmacy Technician

CVS Pharmacy
02.2021 - 08.2021

GED -

Vista Grande High School

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Presley Gorr