Presley Kappana

Focused on scatter lots in Hernando County selling homes priced between $275k -$450k

Promoted to Graceland Estates selling houses ranging from $650k to 850k

• Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
• Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
• Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
• Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.

• Consistently ranked among the top 5% of sales consultants, achieving 15-27 vehicle sales per month, and surpassing dealership targets by 20%.
• Delivered a seamless and personalized car-buying experience, increasing customer satisfaction scores to 98% in post-sale surveys.
• Developed a high-impact follow-up strategy that achieved a 40% customer retention rate and boosted referral business by 25%.
• Negotiated financing and pricing solutions aligned with customer budgets, driving a 15% increase in profit per vehicle sale.
• Leveraged advanced product knowledge and market trends to upsell premium vehicle models and packages, increasing sales revenue by 30%.
• Partnered with finance and insurance teams to finalize contracts within 24 hours, reducing time-to-delivery by 15% and enhancing operational efficiency.

• Analyzed and resolved claims disputes, recovering $1.2M in overpayments through detailed audits and root-cause analysis.
• Optimized billing processes, improving accuracy by 25% and reducing processing time by 20% through cross-departmental collaboration.
• Developed data-driven fraud detection models that reduced fraud and abuse cases by 20%, enhancing compliance and financial security.
• Managed a portfolio of healthcare contracts, ensuring adherence to evolving regulations and minimizing risk exposure by 15%.
• Led cross-functional projects with legal, finance, and operations teams to resolve systemic billing issues, increasing process efficiency by 30%.
• Designed comprehensive training materials on compliance and billing best practices, improving team performance and reducing error rates by 10%.

• Founded and scaled an e-commerce brand, generating $50K in revenue within the first year through effective digital marketing and partnerships.
• Increased organic website traffic by 30% by implementing SEO strategies, leveraging analytics, and optimizing user experience.
• Established partnerships with senior care facilities to drive engagement, achieving a 95% satisfaction rate among customers and facility partners.
• Improved operational efficiency by 40% through the implementation of CRM systems and streamlined order fulfillment processes.
• Designed and executed targeted social media campaigns, growing brand awareness and online sales by 35%.

• Secured contracts with 15+ healthcare facilities, generating $500K+ in annual revenue by providing customized transportation solutions.
• Boosted client satisfaction scores by 25% by introducing real-time tracking systems for patient transport services.
• Expanded service offerings, increasing market share by 10% and improving client retention through tailored solutions.
• Developed strategic relationships with healthcare administrators, driving a 30% increase in repeat business.
• Reduced scheduling errors by 20% by implementing a streamlined transportation management system, enhancing operational reliability.
• Oversaw the successful negotiation and closure of long-term contracts, achieving a 95% agreement rate.

• Increased yacht club membership renewals by 20% through personalized engagement initiatives and loyalty programs.
• Optimized inventory management, reducing costs by 15% while ensuring sufficient stock for high-demand events.
• Orchestrated large-scale events, such as regattas and exclusive member gatherings, increasing event attendance by 25%.
• Improved dock safety compliance, achieving a 100% pass rate during annual inspections through routine maintenance and staff training.
• Enhanced customer satisfaction by 30% by offering personalized service and fostering relationships with club members.
• Redesigned staff schedules to improve coverage efficiency, reducing labor costs by 15% without compromising service quality.