Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
CustomerServiceRepresentative

Presley McNear

Pana

Summary

Detail-oriented customer service representative skilled in conflict resolution, communication, and professionalism. Committed to enhancing customer satisfaction and efficiency in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Walgreens
Pana, IL
07.2023 - Current

Provided customer service at Walgreens by assisting customers with purchases, operating the register, and handling transactions such as Western Union and card reloads. Stocked shelves, organized merchandise, and maintained a clean and orderly store environment. Managed photo services and completed online pickup orders, ensuring accuracy and efficiency. Demonstrated strong communication skills while helping customers and resolving issues in a fast-paced setting.

Education

High School Diploma - Criminal Justice / Social Work

Olivet Nazarene University
Bourbonnais, IL
05-2028

Skills

  • Conflict resolution
  • Critical thinking
  • Observational skills
  • Professionalism
  • Handling sensitive situations
  • Customer service
  • Communication
  • Cash handling
  • Attention to detail

Accomplishments

I was selected as an Illini Girls State Delegate, where I developed leadership skills and a deeper understanding of government and civic responsibility. As a high school soccer captain, I strengthened my teamwork, communication, and ability to lead under pressure. My experience as a German exchange student helped me build adaptability, independence, and cultural awareness. I also served as president of the foreign language club at my high school, organizing activities and encouraging students involvement. As a member of the National Honor Society, I also demonstrated academic excellences, service, and strong character. Additionally, I was a high school speech finalist, which enhanced my public speaking skills, confidence, and critical thinking abilities.

Affiliations

I was an active member of the National Honor Society, where I contributed to community service efforts and uphold strong standards of scholarship, leadership, and character. In addition, I am involved with the Church of the Nazarene, where I participate in church sanctions that have strengthened my values, sense of community, and commitment to my faith.

Certification

I am CPR certified, demonstrating my ability to respond effectively in emergency situations and provide immediate assistance when needed. This certification reflects my preparedness, responsibility, and commitment to the safety and well-being of others.

Languages

English
Native or Bilingual
German
Elementary

Timeline

Customer Service Representative

Walgreens
07.2023 - Current

High School Diploma - Criminal Justice / Social Work

Olivet Nazarene University
Presley McNear