Summary
Overview
Work History
Education
Skills
Timeline
Generic

Presley Rowe

Leesburg,GA

Summary

Friendly and hardworking person with strong communication and customer service skills. Comfortable working with different types of people, answering questions, and helping solve problems. Quick to learn, dependable, and always willing to work as part of a team and provide a positive experience for customers.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Bush Animal Hospital
Albany, Georgia
02.2026 - 09.2026
  • Coordinated appointment scheduling and managed pet records to enhance client experience.
  • Responded to client inquiries with professionalism via phone and in-person.
  • Processed payments and addressed billing inquiries efficiently.
  • Resolved customer complaints promptly, ensuring satisfaction and fostering loyalty.
  • Collaborated with veterinary staff to ensure seamless daily operations.
  • Educated pet owners on services, vaccinations, and pet care options.

Retail Sales Associate

Place on The Pointe
Albany, Georgia
04.2024 - 02.2026
  • Greeted each customer, providing assistance in locating requested items.
  • Resolved customer inquiries and handled returns promptly, improving customer satisfaction.
  • Assisted customers in customizing products, adding personal touches to enhance purchase appeal.
  • Maintained clean, organized sales floor, enhancing customer shopping experience.
  • Stocked merchandise, ensuring proper product placement on shelves.
  • Trained new staff on company policies and customer service techniques.

Intern

Phoebe Putney Memorial Hospital
Albany, Georgia
08.2025 - 12.2025
  • Updated electronic health records accurately and promptly.
  • Assisted in patient intake and data entry processes for medical records.
  • Supported nursing staff with routine tasks and patient care activities.
  • Communicated with patients to provide information about services and procedures.
  • Participated in training sessions to enhance understanding of hospital operations.

Education

Biology -

Georgia Southwestern State University
Americus, GA
05-2030

Certified Nursing Assistant -

Albany Technical College
Albany, GA
08-2026

High School Diploma -

Lee County High School
Leesburg, GA
05-2026

Skills

  • Customer service
  • Appointment scheduling
  • Customer assistance
  • Problem resolution
  • Patient care
  • Medical documentation
  • Cash handling
  • Sales support
  • Team collaboration
  • Problem solving
  • Strong teamwork

Timeline

Customer Service Representative

Bush Animal Hospital
02.2026 - 09.2026

Intern

Phoebe Putney Memorial Hospital
08.2025 - 12.2025

Retail Sales Associate

Place on The Pointe
04.2024 - 02.2026

Biology -

Georgia Southwestern State University

Certified Nursing Assistant -

Albany Technical College

High School Diploma -

Lee County High School
Presley Rowe