Summary
Overview
Work History
Education
Skills
Timeline
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Presley Wallace

Clarksville,Tennessee

Summary

Motivated college student with proven leadership and workplace skills, seeking further experience and development. My skills include being personable and easily able to work well with others, good time management, hard-working and dedicated, flexible schedule, and overall bringing a positive energy to my work place environments. I am a skilled server with 3 years experience i the food industry, adept at providing exceptional customer service and resolving guest issues. Proven ability to manage high-volume environments while maintaining cleanliness and organization. Currently pursuing an Associates Degree in Marketing, enhancing communication skills to drive customer satisfaction and operational efficiency.

Overview

3
3
years of professional experience

Work History

Server

Amie Montjoy
01.2025 - Current
  • Increase sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Utilize knowledge of menu to make recommendations, enhancing customer dining experience.
  • Coordinate with kitchen staff to ensure order accuracy and timely preparation of dishes.
  • Carry out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Greet customers, take and serve orders, prepare bills and collect payment, and maintain cleanliness of guest areas and kitchen areas.

Front Desk Receptionist

Emily Morgan
01.2024 - 07.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Collected room deposits, fees, and payments.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.

Server

Randy Helton
09.2023 - 02.2024
  • Greeted customers, took and served orders, communicated with kitchen, maintained a clean and orderly dining area.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Server

Kim Phuong
08.2022 - 06.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Greeted customers, took orders, served food and beverages, prepared bills and collected payments, with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Resolved customer problems and connected with guest.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

Associate of Science -

Calhoun Community College
Tanner, AL
05-2026

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Personable
  • Easy going and able to work well with others
  • Good time management and multitasking
  • Hard working and dedicated
  • Flexible schedule

Timeline

Server

Amie Montjoy
01.2025 - Current

Front Desk Receptionist

Emily Morgan
01.2024 - 07.2024

Server

Randy Helton
09.2023 - 02.2024

Server

Kim Phuong
08.2022 - 06.2023

Associate of Science -

Calhoun Community College

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Presley Wallace