Preston Cooper
Orland Park,IL
Summary
Dynamic leader with a focus on staff management and effective communication. Experienced in developing training materials and optimizing operational processes to enhance both customer satisfaction and team performance.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Blackburn College
2025.08 - 2026.01
- Coordinated daily operational activities to enhance student engagement and support services.
- Developed training materials for staff, improving onboarding efficiency and consistency.
- Analyzed student feedback to identify areas for service improvement and implemented solutions.
- Managed scheduling of events, ensuring optimal resource allocation and logistical support.
- Supervised daily cleaning operations to ensure compliance with safety and quality standards.
- Trained and mentored staff on effective cleaning techniques and equipment usage.
Retail Worker
Going Going Gone
2023.10 - 2026.01
- Assisted customers with inquiries, providing product information and support.
- Collaborated with team members to optimize store operations during peak hours.
- Implemented strategies to reduce wait times, enhancing overall customer experience.
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Maintained clean and organized workstations to promote a welcoming environment.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated cash register efficiently, processing transactions accurately and maintaining balanced till.
Education
High School Diploma -
Carl Sandburg High School
Orland Park, ILSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff management
- Effective communication
- Group leadership
- Personable and friendly
- Building relationships
Timeline
Assistant Manager
Blackburn College
2025.08 - 2026.01
Retail Worker
Going Going Gone
2023.10 - 2026.01
High School Diploma -
Carl Sandburg High School