Preston Croslyn
Okeechobee,FL
Summary
Experienced telecommunications professional with 19 years of industry experience. Skilled in management, including budgeting, payroll, and employee supervision. Demonstrated ability to oversee operations and ensure optimal performance. Committed to delivering exceptional results and driving organizational success through strategic decision-making and efficient resource allocation.
Overview
21
21
years of professional experience
Work History
Telecommunications Technician
CenturyLink
07.2006 - Current
- deep technical experience including: Installation of interface devices and wire/cables.
- Installed, set up and repaired devices and system components.
- Provided installation, service and maintenance for broadband internet and digital telephone service.
- Assisted with developing long-term strategies to accommodate future needs of telecommunications network.
- Evaluated information provided and worked with customers to provide best possible solutions.
- Drove revenue by promoting products and services for sales conversions.
- Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions.
- Installed and repaired Gpon and Quantum fiber products
- cable splicing
- Self-motivated, with a strong sense of personal responsibility.
Store Manager
Chobee drive through cooler
05.2004 - 06.2006
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored employee performance and identified performance gaps for corrective action.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Strengthened work flow productivity by hiring, managing and developing employees.
Education
High School Diploma -
Okeechobee High School
Okeechobee, FL06.2004
Some College (No Degree) - Computer and Information Sciences
Indian River State College
Ft. Pierce, FLSkills
- Strategic Planning
- Project Management
- Business Development
- Operations Management
- Budget Control
- Performance Management
- Salesforce Management
- Workforce Management
- Team Leadership
- Staff Management
- Employee Training and Development
- Permit compliance monitoring
Community engagement & Leadership
- President of the Okeechobee chapter of the Sons of the American revolution.
- Master of Okeechobee Masonic Lodge and lodge mentor.
- Volunteer at south elementary
- Member of first Baptist church
Timeline
Telecommunications Technician
CenturyLink
07.2006 - Current
Store Manager
Chobee drive through cooler
05.2004 - 06.2006
Some College (No Degree) - Computer and Information Sciences
Indian River State College
High School Diploma -
Okeechobee High School
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