Preston Eidenschink
West Fargo,ND
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Administrative Assistant/Customer Service Representative
GPK Group
Fargo, ND
02.2022 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Processed invoices for payment using accounting software applications.
- Answered questions from customers regarding products and services offered by the company.
Owner
Eidenschink Cleaning Inc
Fargo, ND
01.2003 - Current
- Developed and implemented cleaning processes to ensure consistent and high-quality results.
- Reviewed daily timesheets submitted by cleaners to ensure accuracy of hours worked.
- Provided feedback to cleaners based on inspection results or customer comments.
Customer Service Specialist/Loan Speicalist
Gate City Bank
Fargo, ND
04.2017 - 02.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Engaged actively with callers, confirming or clarifying information and diffusing anger.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
Education
High School Diploma -
West Fargo High School
Fargo05-2015
Some College (No Degree) - Business
North Dakota State College of Science
Wahpeton, NDSkills
- Invoice Processing
- Calendar Management
- Bookkeeping
- Quality Assurance
- Data Entry
- Workforce Management
- Staff Training and Development
- Vendor Relationship Management
Timeline
Administrative Assistant/Customer Service Representative
GPK Group
02.2022 - Current
Customer Service Specialist/Loan Speicalist
Gate City Bank
04.2017 - 02.2022
Owner
Eidenschink Cleaning Inc
01.2003 - Current
High School Diploma -
West Fargo High School
Some College (No Degree) - Business
North Dakota State College of Science
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