Preston Estes
Ponder,TX
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
5
5
years of professional experience
Work History
Barista Manager
Terry And Terry Company
01.2020 - Current
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
Lube Express Technician
Four stars Nissan
02.2023 - 04.2025
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Checked fluids, tires, brakes, and other systems as part of Multi-point inspection.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles
Education
Ponder High School
Ponder, TX11.2021
Skills
- POS Systems
- Shop Opening and Closing
- Product Recommendations
- Supply Ordering
Timeline
Lube Express Technician
Four stars Nissan
02.2023 - 04.2025
Barista Manager
Terry And Terry Company
01.2020 - Current
Ponder High School
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