Preston Hickman
San Antonio,TX
Summary
I have over 6 years of customer service under my belt, and in that time I've become a dedicated server with expertise in customer service and hospitality. I have proven ability to manage high-volume situations while ensuring exceptional dining experiences through effective collaboration and attention to detail. Ever since I was little I've been a people's person with a knack for making people smile.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Server
Saltgrass Steakhouse
San Antonio, Texas
06.2024 - Current
- Provided exceptional service to high volume of daily customers.
- Assisted guests with menu selections and dietary restrictions inquiries.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Work Study Student
Northwest Vista College
San Antonio, Texas
08.2025 - 02.2026
- Guided students in navigating college challenges and organized events for various student organizations
- Accurately filled out spreadsheets and paperwork for data entry tasks
- Supported supervisors as a receptionist and personal assistant, facilitating communication and administrative tasks
Crew Member
Playa Bowls
San Antonio, Texas
06.2024 - 11.2025
- Prepared diverse juices, smoothies, acai bowls, and fruit cups to meet customer preferences and ensure satisfaction
- Memorized and executed recipes for beverages and dishes, ensuring consistent quality and adherence to standards
- Operated Aloha POS system and managed transactions efficiently
- Worked efficiently throughout rushes, and contributed positive energy to the team
Server/Bartender
Bubbas 33
San Antonio, Texas
04.2024 - 10.2024
- Prepared cocktails and mixed drinks according to standard recipes.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Handled cash transactions and processed payments accurately.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Server
Cracker Barrell
New Albany, Mississippi
05.2022 - 03.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Processed customer orders with accuracy and speed to support efficient service.
- Resolved guest complaints promptly to ensure a positive dining experience.
- Trained new servers on procedures and customer service standards to uphold quality.
- Ensured clean dining area and restocked supplies to enhance guest experience.
Education
Associate of Arts - Ceramics
Northwest Vista College
San Antonio, TX05-2026
Bachelor of Arts - Ceramics / Education
The University of Texas At San Antonio
San Antonio, TX08-2026
Skills
- Customer service
- POS operation
- Menu item consistency
- Hospitality service expertise
- Team collaboration
- Event organization
- Data management
- Art education
Certification
- TABC certified
- Food Handlers
Accomplishments
- 2022 Poetry Champion of Mississippi Beta High school Division
Affiliations
- Pottery, Instrumentalists, Poet, Ameture Roller Blader
Timeline
Work Study Student
Northwest Vista College
08.2025 - 02.2026
Server
Saltgrass Steakhouse
06.2024 - Current
Crew Member
Playa Bowls
06.2024 - 11.2025
Server/Bartender
Bubbas 33
04.2024 - 10.2024
Server
Cracker Barrell
05.2022 - 03.2024
Associate of Arts - Ceramics
Northwest Vista College
Bachelor of Arts - Ceramics / Education
The University of Texas At San Antonio