Dependable dock and operations leader with experience in outbound and inbound workflow support, freight accuracy, and team coordination. Known for problem-solving, attention to detail, and keeping fast-paced operations running smoothly.
Work History
Inbound Operations Backup
2 Years 8 Months
Old Dominion Freight Line, Inc. | 02.2024 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Manage time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Outbound Operations Supervisor-Backup
2 Years 8 Months
Old Dominion Freight Line, Inc. | 02.2024 - Current
Supervised outbound dock operations, ensuring accurate freight flow and on-time departures.
Coordinated trailer loading, unloading, and staging to maintain efficient linehaul readiness.
Monitored shipment accuracy and cargo handling to reduce misloads and service failures.
Directed dock associates, reinforcing safety procedures and productivity expectations.
Reviewed outbound schedules, balancing workload across shifts and prioritizing urgent freight.
Improve warehouse efficiency by streamlining outbound processes and implementing effective scheduling strategies.
Dock Lead
4 Years 1 Month
Old Dominion Freight | 09.2022 - Current
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Identified issues, analyzed information, and provided solutions to problems.
Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
Resolved problems, improved operations, and provided exceptional service.
OS&D Clerk
4 Years 1 Month
Old Dominion Freight Line, Inc. | 09.2022 - Current
Investigate overage, shortage, and damage exceptions to resolve freight discrepancies accurately.
Document OS&D findings in tracking systems, ensuring complete and timely data entry.
Coordinate with drivers, service centers, and customers to clarify shipment issues and exception status.
Inspect damaged freight and verified paperwork to support claims and corrective action.