Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Store Associate
Tops Friendly Markets
Buffalo, NY
08.2023 - Current
Maintained knowledge of current promotions, policies concerning payment and exchanges.
Assisted customers with product selection based on their needs and preferences.
Organized store displays to ensure maximum visibility of products.
Ensured the cleanliness and tidiness of the store.
Assisted with loading and unloading deliveries from vendors.
Organized promotional displays throughout the store in accordance with corporate guidelines.
Assigned duties such as restocking shelves or cleaning work areas to team members.
Answered incoming calls regarding product inquiries or orders.
Host
Red Lobster Restaurant
Buffalo, NY
11.2022 - 04.2023
Managed dining room layout to maximize efficiency of staff members.
Assisted servers in seating guests by escorting them to their tables.
Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Managed incoming calls during busy shifts.
Greeted guests upon arrival and provided them with menus.
Assisted other departments when needed such as bussing tables or delivering food orders.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Took reservations over phone and in person.
Provided excellent customer service by anticipating customer needs.
Provided customers with accurate wait times and monitored waiting list.
Education
High School Diploma -
St. Joseph's Collegiate Institute
Buffalo, NY
05-2024
Skills
Inventory Management
Customer Service
Clerical Support
Call handling
Mail handling
Accomplishments
High School National Honor Society
First or Second Honor Roll in every semester of High School