Summary
Overview
Work History
Education
Skills
Timeline
Generic
Preston Storm

Preston Storm

Urbandale,IA

Summary

Dedicated customer service professional with strong conflict resolution and problem-solving skills. Committed to enhancing service experiences and training new team members to foster a collaborative environment.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Scheels Sporting Goods
West Des Moines, Iowa
08.2025 - Current
  • Resolved customer complaints professionally and helped maintain positive service experiences.
  • Shared product pricing details and responded to questions about store products and services.
  • Answered incoming customer calls about product availability and store locations.
  • Trained and supported new cashiers to improve performance and build strong, efficient team skills.

Cheerleading Coach

Koach Allstars
Ankeny, Iowa
06.2025 - 06.2026
  • Instructed athletes on proper techniques for tumbling, jumps, and stunts.
  • Encouraged younger athletes in the gym to try new skills and overcome fears.
  • Fostered a positive team environment to encourage collaboration and sportsmanship.

Education

Bachelor of Arts - Communications

University of Iowa
Iowa City, IA
05-2030

High School Diploma -

Waukee Northwest Highschool
Waukee, IA
05-2025

Skills

  • Customer service
  • Clear communication
  • Team collaboration
  • Conflict resolution
  • Problem solving
  • Project management
  • Social media marketing

Timeline

Customer Service Cashier

Scheels Sporting Goods
08.2025 - Current

Cheerleading Coach

Koach Allstars
06.2025 - 06.2026

Bachelor of Arts - Communications

University of Iowa

High School Diploma -

Waukee Northwest Highschool
Preston Storm