Dedicated customer service professional with strong conflict resolution and problem-solving skills. Committed to enhancing service experiences and training new team members to foster a collaborative environment.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Scheels Sporting Goods
West Des Moines, Iowa
08.2025 - Current
Resolved customer complaints professionally and helped maintain positive service experiences.
Shared product pricing details and responded to questions about store products and services.
Answered incoming customer calls about product availability and store locations.
Trained and supported new cashiers to improve performance and build strong, efficient team skills.
Cheerleading Coach
Koach Allstars
Ankeny, Iowa
06.2025 - 06.2026
Instructed athletes on proper techniques for tumbling, jumps, and stunts.
Encouraged younger athletes in the gym to try new skills and overcome fears.
Fostered a positive team environment to encourage collaboration and sportsmanship.