Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pricila piedra

Terrell,TX

Summary

Adept at enhancing customer experiences and streamlining operations, I leveraged skills in payment processing and customer service excellence during my tenure at Brookshires Pharmacy. Demonstrated reliability and a flexible schedule, achieving significant client satisfaction and operational efficiency. My background spans retail to childcare, underscoring versatility and a commitment to excellence in diverse roles.

Professional data management specialist prepared to contribute effectively in data entry environments. Proven experience in maintaining data integrity and accuracy, coupled with strong focus on team collaboration and achieving results. Known for reliability and adaptability, with skills in data processing and database management.

Overview

6
6
years of professional experience

Work History

Data Entry Specialist

Citibank
06.2023 - 07.2025
  • Generate reports and assist in data analysis as needed.
  • Collaborated with team members to ensure data is collected, entered, and maintained properly.
  • Verify the validity of documents received by clients or partners that work directly with CitiBank.
  • Accurately input and update data into internal databases and management systems.

Personal Shopper

Brookshires Pharmacy
06.2023 - 03.2024
  • Greeted customers and answered product or service questions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Processed purchases, returns, and exchanges on behalf of clients, ensuring a seamless shopping experience.
  • Sourced unique and hard-to-find items for clients, ensuring satisfaction with exclusive finds.
  • Collaborated with store personnel and brand representatives to secure the best deals for clients.

Childcare Assistant

TX fitness
10.2022 - 12.2023
  • Observed and monitored children to identify developmental strengths and target enrichment activities.
  • Provided safe and nurturing environment for children of all ages.
  • Kept records of daily observations and information about activities, meals served and medications administered.
  • Maintained neat environment by organizing toy bins and bookshelves.
  • Developed and implemented lesson plans and activities for children of various ages.

Data Support Analyst

Mr.Cooper
01.2021 - 06.2023
  • Verify and correct data discrepancies to maintain data integrity.
  • Preform regular data backups and ensure secure storage of sensitive information.
  • Escalate disputes to the proper department for further assistance.

Host

Cristinas Mexican Restaurant
08.2020 - 11.2020
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Developed long-term relationships with customers to increase opportunities for repeat business.

Cashier

taco casa
08.2019 - 11.2019
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive restaurant.
  • Greeted customers promptly and responded to questions.
  • Processed customer payments quickly and returned exact change and receipts.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Forney Highschool
05-2020

Skills

  • Payment processing
  • Online ordering
  • Attention to detail
  • Decision-making
  • Customer service excellence
  • Inventory management
  • Team collaboration
  • Database management
  • Reliability and punctuality
  • Empathy and patience

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Data Entry Specialist

Citibank
06.2023 - 07.2025

Personal Shopper

Brookshires Pharmacy
06.2023 - 03.2024

Childcare Assistant

TX fitness
10.2022 - 12.2023

Data Support Analyst

Mr.Cooper
01.2021 - 06.2023

Host

Cristinas Mexican Restaurant
08.2020 - 11.2020

Cashier

taco casa
08.2019 - 11.2019

High School Diploma -

Forney Highschool

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