PRICILLA JONES
Fargo,ND
Summary
Dynamic Pharmacy Technician with a proven track record at Sanford Health Hospital, excelling in operational streamlining and patient confidentiality. Demonstrated analytical problem-solving skills while enhancing pharmacy workflow and ensuring compliance with pharmacy laws. Committed to delivering exceptional service and fostering positive relationships with patients. Proficient in pharmacy management systems.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Sanford Health Hospital
07.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over the telephone by assisting with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Senior Administrative Assistant
Business Link Administration
01.2019 - 08.2021
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Supported program operations by preparing and updating documents, reports, and spreadsheets. Conducted data analysis and report preparation.
Security Supervisor Receptionist / Public Access
Allied Universal Security Services, Systems and Solutions
11.2012 - 08.2021
- Conducted regular patrols of facility to detect and deter security threats.
- Conducted regular patrols of the facility to detect and deter
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Assisted with investigations into reported incidents, gathering evidence, and providing detailed reports for review by management or law enforcement officials when required.
- Recorded incident reports with detailed accounts of occurrences.
Education
Associate of Science - Business Management
Lake Region State College
Devils Lake, ND08-2026
Associate of Applied Science - Pharmacy
Sanford Health Pharmacy Technician University
Fargo, ND11-2023
GED -
Hostos Community College
Bronx, NY08-2005
Skills
- Analytical problem-solving
- Collaborative teamwork
- Confidentiality and HIPAA
- Operational streamlining
- Medical billing expertise
- Proficient in pharmacy management systems
- Pharmacy law compliance
- Knowledge of FDA drug safety guidelines
Accomplishments
Pharmacy Technician Certification
ND Pharmacy Technician License
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Sanford Health Hospital
07.2022 - Current
Senior Administrative Assistant
Business Link Administration
01.2019 - 08.2021
Security Supervisor Receptionist / Public Access
Allied Universal Security Services, Systems and Solutions
11.2012 - 08.2021
Associate of Science - Business Management
Lake Region State College
Associate of Applied Science - Pharmacy
Sanford Health Pharmacy Technician University
GED -
Hostos Community College
Similar Profiles
Morgan HedlundMorgan Hedlund
Patient Access Representative at Sanford Health HospitalPatient Access Representative at Sanford Health Hospital
James CroninJames Cronin
RN, PACU at Sanford Health HospitalRN, PACU at Sanford Health Hospital
Scott AlmerScott Almer
Lead Cook at Sanford Health HospitalLead Cook at Sanford Health Hospital
Molly HansonMolly Hanson
Design Consultant at Floor To Ceiling Carpet OneDesign Consultant at Floor To Ceiling Carpet One
Skya BrandonSkya Brandon
Registered Nurse, Intensive Care Unit at Sanford HealthRegistered Nurse, Intensive Care Unit at Sanford Health