Dynamic professional with a proven track record at Cava Mezze Grill, enhancing guest experiences and streamlining operations. Skilled in guest services and complaint resolution, demonstrating exceptional communication and problem-solving abilities. Achieved significant improvements in guest satisfaction and operational efficiency, showcasing a commitment to excellence and team development.
Exceptional communication
Language Fluency
Guest Services
Guest communication
Guest complaint resolution
Data entry proficiency
Client Relationship Management
Complaint Handling
Team member development
Reservation Management
Teamwork and Collaboration
Customer Service
Problem-solving skills
Time Management
Attention to Detail
Multitasking
Front Desk Operations
Reliability
Computer Skills
Excellent Communication
Team Collaboration
Flexibility
Organizational Skills
Active Listening
Effective Communication
Sales and Upselling