Prince Narvie Ortega
Richmond,CA
Summary
Proven Casino Host at San Pablo Lytton Casino, adept in elevating customer satisfaction and loyalty through exceptional service and prompt dispute resolution. Demonstrates unparalleled patience, empathy, and reliability, enhancing player relationships and retention. Skilled in swiftly addressing complaints, ensuring a seamless guest experience.
Overview
3
3
years of professional experience
Work History
Casino Host
San Pablo Lytton Casino
07.2019 - 05.2022
- Assisted in resolving guest disputes professionally, ensuring timely resolution and preserving customer satisfaction levels.
- Increased player loyalty by developing personalized relationships and providing exceptional guest service.
- Maintained customer loyalty to casino with expert and immediate handling of complaints.
Education
Sterile Processing Technology
Niles College
Burlingame, CA04.2024
Bachelor Of Science - Hospital And Health Care Management
Ateneo De Naga University
Naga City, Camarines Sur. Philippines 06.2012
Skills
- Patience and Empathy
- Reliability
- Hardworking
Languages
English and Tagalog
Timeline
Casino Host
San Pablo Lytton Casino
07.2019 - 05.2022
Sterile Processing Technology
Niles College
Bachelor Of Science - Hospital And Health Care Management
Ateneo De Naga University
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