Princess Bell
Chicago,IL
Summary
A talented, energetic, and accomplished professional with motivation for success whether in a team setting or individually. A self-starter and able to work in a high stress environment with the ability to handle on multiple tasks at once Authorized to work in the US for any employer
Overview
17
17
years of professional experience
Work History
Practice Liaison
CVS SPECALITY PHARMACY
Pittsburgh, US
05.2024 - Current
- Created and maintained an inpatient care log that noted patient medical history, medications, and diagnoses
- Act as a liasion between the pharmacy and healthcare professionals, icluding physicians, nueses, and other staff to ensure proper medication and patient care
- Build and maintain relationships with external partners such as insurance companies pharmaceticul representatives and healthcare organizations to enhance pharmacy services.
- Address and resolve any issues related to medication errors, patient complaints or concerns related to pharmacy services.
Pharmacy Technician/PSR
Cvs Specialty Pharmacy
Mount Prospect, US
09.2016 - 05.2024
- Service Patients with chronic conditions such as Hepatitis C, AIDS, Cancer and Transplant individuals, providing telephone support to patients receiving life sustaining specialty drug therapy. Conducting the overall coordination and processing of new patient medication orders and reorders, verifying and re verifying benefits.
- Customer service representative role in the pharmacy and healthcare field. Communicating and collecting copayments amounts, obtaining authorizations, and working with insurance companies, healthcare providers, and/ or internal teams to screen, identify, resolve and defer orders that have accounts receivable or clinical issues. Verifies eligibility and prior authorizations/ other reimbursements requirements prior to shipment. Dealing daily with an array of differing medical insurance plans ranging from Medicare, Tricare, Medicaid, commercial plans so on and so forth.
- Helping patients receive specialty medications conveniently from our mail operation
Associate
STAPLES
Chicago, US
04.2014 - 09.2016
- Greeted customers entering the store ascertain to what the customer was looking for
- Described products to customers and accurately explained details and care product
- Politely assisted customers in person and via telephone
- Assisted customers with all purchases/transactions
Receptionist
XEROX
Bolingbrook, US
06.2012 - 05.2014
- Answered phone calls, greeted clients and scheduled appointments.
- Directs visitors by maintaining employee and department directories; giving instructions
- Maintains security by following procedures; monitoring logbook; issuing visitor badges
Youth Worker
Scattered Sites
Chicago, US
07.2008 - 06.2012
- Organized recreational activities such as sports, games, field trips, and arts and crafts.
- Used calm, positive, and encouraging approach with youth.
- Provided emotional support and guidance to youths in difficult situations.
- Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
- Assisted with homework and provided tutoring in subjects as required.
Education
Basic Studies -
John Marshall High School
Chicago, Illinois06.2008
Skills
- Customer Care
- Relationship building
- Behavioral support
- Activity planning
- Communication skills
- Customer Service
- Pharmacy Technician Experience
Accomplishments
- Demonstrated advanced time management and academic commitment by exceeding credit requirements.
Timeline
Practice Liaison
CVS SPECALITY PHARMACY
05.2024 - Current
Pharmacy Technician/PSR
Cvs Specialty Pharmacy
09.2016 - 05.2024
Associate
STAPLES
04.2014 - 09.2016
Receptionist
XEROX
06.2012 - 05.2014
Youth Worker
Scattered Sites
07.2008 - 06.2012
Basic Studies -
John Marshall High School