Princess Gatchalian
Virginia Beach,VA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Nautilus Restaurant. Successfully trained new staff and ensured guest satisfaction, contributing to repeat visits. Proficient in cash handling and guest engagement, consistently managing multiple tables during peak hours to deliver timely and accurate service.
Overview
2
2
years of professional experience
Work History
Server
Nautilus Restaurant
07.2023 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Trained and mentored new staff on menu offerings and service standards.
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Server/Cashier/host
Sunnyside Cafe and Restaurant
07.2023 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Trained new staff on menu items, service protocols, and customer engagement techniques.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
Education
Bachelor of Science - Hotel And Restaurant Management
Wesleyan University-Philippines
Philippines04-2015
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Nautilus Restaurant
07.2023 - Current
Server/Cashier/host
Sunnyside Cafe and Restaurant
07.2023 - Current
Bachelor of Science - Hotel And Restaurant Management
Wesleyan University-Philippines
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