Princess Howard, PHR
Florence,SC
Summary
A highly skilled and results-driven Employee Relations professional experienced in providing advanced employee relations consultation and intervention. Skilled in conducting thorough investigations and mediating conflicts, resulting in high-resolution rates and improved employee satisfaction. Collaborates effectively with legal counsel and HR colleagues to ensure compliance and alignment with policies and practices.
Overview
23
23
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
Associate Relations Specialist
American Tire Distributors
(Remote), SC
09.2023 - Current
- Resolve employee relations issues such as absenteeism, insubordination, performance management, safety, employment screening, and code of conduct for over 6000 ATD employees
- Maintain compliance with federal, state, and local employment laws for a multi-state organization
- Provide guidance to managers on succession plans, performance management and conflict resolution
- Oversee investigations into discrimination, sexual harassment or other workplace claims
- Complete in-depth investigations into issues pertaining to discipline and grievance management and recommend strategies
- Create and deliver HR training sessions to associates, managers and executives
Talent Acquisition Analyst
Yahoo! Inc.
(Remote), SC
06.2022 - 09.2023
- Support recruiting and onboarding efforts for corporate and technical roles on Yahoo's Talent Acquisition Team
- Cultivate impactful relationship with executives, HR team, Recruiters, and hiring managers to deliver organized, efficient, and engaging employee and candidate experiences
HR/Talent Acquisition Coordinator
Genesys Telecommunications
Indianapolis, IN
10.2020 - 07.2021
- Supported HR functions with emphasis on onboarding, compliance, record keeping, recruiting, and general HR tasks
- Provided guidance to managers and employees regarding company guidelines, policies, and procedures
- Completed I-9 verification, background and reference checks, and new hire orientation to facilitate hiring and onboarding of employees
Senior HR Staffing Specialist (HR Generalist)
Wells Fargo Bank
(Remote), IN
08.2018 - 03.2019
- Responsible for providing human resources support to Leadership, HR Business Partners, and Recruiters
- Served as a lead specialist for HR which included handling low risk employee relations complaints by conducting intakes and escalating to appropriate Employee Relations Consultants
- Processed new hires, transfers, separations, and exit interviews
- Developed and conducted employee compliance training programs to improve productivity, performance, and mitigate risk
- Answered management and employee questions by providing guidance on performance management, corrective action, HR procedures, and resolved employee issues
- Investigated and documented violations of compliance regulations and partnered with legal to determine necessary improvements
HR Specialist
Wells Fargo Bank (HR Shared Services)
(Remote), CA
04.2011 - 08.2018
- Handled HR inquiries, investigations, and operational support within a shared services team supporting 250K employees which included responding to employee and manager inquiries and executing employee data management changes via a case management ticketing system
Various Positions
Wells Fargo Bank
Roseville, CA
05.2001 - 04.2011
- Senior Administrative Assistant, Private Client Associate, Personal Banker, Phone Banker
Education
Juris Master - Employment Law & HR Risk Management
Florida State University College of Law
Tallahassee, FL 06.2023 - 12.2024
Bachelor of Science - Communication
Indiana Wesleyan University
Marion, INSkills
- Employee & Labor Relations
- Employment Law
- Conflict Resolution
- Performance Management
- Talent Acquisition
- Compensation
- Benefits Administration
- HR Compliance
- Microsoft Office
- Google Workspace
Certification
- PHR - Professional in Human Resources
Affiliations
- Society of Human Resource Management (SHRM), Member
Timeline
Associate Relations Specialist
American Tire Distributors
09.2023 - Current
Juris Master - Employment Law & HR Risk Management
Florida State University College of Law
06.2023 - 12.2024
Talent Acquisition Analyst
Yahoo! Inc.
06.2022 - 09.2023
HR/Talent Acquisition Coordinator
Genesys Telecommunications
10.2020 - 07.2021
Senior HR Staffing Specialist (HR Generalist)
Wells Fargo Bank
08.2018 - 03.2019
HR Specialist
Wells Fargo Bank (HR Shared Services)
04.2011 - 08.2018
Various Positions
Wells Fargo Bank
05.2001 - 04.2011
Bachelor of Science - Communication
Indiana Wesleyan University
Similar Profiles
Paul SmithPaul Smith
Quality Assurance Analyst at American Tire Distributors (ATD)Quality Assurance Analyst at American Tire Distributors (ATD)
Gregory D. BellGregory D. Bell
President, Tire Pros at American Tire DistributorsPresident, Tire Pros at American Tire Distributors
PETE CABELPETE CABEL
Head of Software Development at Tirebuyer.com / ATD (American Tire Distributors)Head of Software Development at Tirebuyer.com / ATD (American Tire Distributors)
Theodore BurkeTheodore Burke
Driver, Warehouse Orders at American Tire Distributors HoldingsDriver, Warehouse Orders at American Tire Distributors Holdings
Tiara EdwardsTiara Edwards
Home Health Aide at Absolute Health CareHome Health Aide at Absolute Health Care