Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Priscila Olvera

Abilene,TX

Summary

Dynamic professional with a proven track record at Planet Fitness, adept in customer service and team leadership. Excelled in enhancing customer satisfaction and fostering positive work environments, demonstrating exceptional adaptability and decision-making skills. Achieved significant improvements in operational efficiency and employee morale without compromising service quality.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Planet Fitness
01.2025 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Member Service Representative

Planet Fitness
07.2024 - 01.2025
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
  • Maintained high-quality service by adhering to company policies and standards in all member interactions.

Fresh Associate

Walmart
10.2023 - 04.2024
  • Demonstrated flexibility in adapting to various roles within the warehouse environment as needed for maximum overall performance.
  • Ensured customer satisfaction by addressing inquiries or concerns promptly and professionally.
  • Completed assigned tasks diligently while maintaining high levels of attention to detail when handling products.
  • Enhanced team productivity by collaborating with coworkers and sharing best practices for task completion.

Nurse Aide

Nursing and Rehab
07.2021 - 12.2023
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
  • Tended to patients with diverse medical conditions, including dementia, Parkinson''s disease, and diabetes, adapting care approaches accordingly.

Team Member

Whataburger
04.2020 - 05.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Texas Leadership Charter Academy
San Angelo, TX
05.2023

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Employee scheduling
  • Multitasking and organization
  • Adaptability and flexibility
  • Scheduling and planning
  • Computer skills

Timeline

Assistant Manager

Planet Fitness
01.2025 - Current

Member Service Representative

Planet Fitness
07.2024 - 01.2025

Fresh Associate

Walmart
10.2023 - 04.2024

Nurse Aide

Nursing and Rehab
07.2021 - 12.2023

Team Member

Whataburger
04.2020 - 05.2022

Texas Leadership Charter Academy

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Priscila Olvera