Priscila Torres
Las Vegas
Summary
Proven Service Supervisor at Albertsons, adept in complaint handling and emotional intelligence, excelled in transforming customer service challenges into satisfaction. Leveraged task delegation to enhance service order flow, achieving notable productivity. Skilled in maintaining high accuracy in financial transactions, demonstrating a unique blend of interpersonal and technical abilities.
Overview
2025
2025
years of professional experience
Work History
Service Supervisor
Albertsons
- Handled customer complaints and inquiries.
- Assisted with training and development of team members.
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
Cashier
Albertsons
01.2006 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Silverado High School
Las Vegas, NVSkills
- Complaint handling
- Task delegation
- Service order flow
- Emotional intelligence
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Albertsons
01.2006 - 04.2024
Service Supervisor
Albertsons
Silverado High School
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