Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Prisciliano Hernandez

Weslaco,TEXAS

Summary

Adept at managing high-pressure situations, I leveraged emergency response and de-escalation techniques at HCSO to enhance inmate safety and facility security. My tenure at Pronto Insurance and Home Depot honed my patience and operational efficiency, achieving significant improvements in safety and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Detention Officer

HCSO
09.2024 - Current
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Responded promptly to emergency situations and provided medical aid.
  • Processed inmates by taking photographs and fingerprints.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.

Sales Associate

Pronto Insurance Company
08.2023 - 01.2024
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Warehouse Worker

Home Depot
02.2023 - 08.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Education

Diploma -

Weslaco High School
Weslaco, TX
05.2022

Skills

  • Patience and tolerance
  • Emergency response
  • Behavioral observation
  • Physical restraint
  • Body and cell searches
  • De-escalation techniques
  • Key control
  • Restraint techniques
  • Inmate supervision
  • Headcounts
  • Inmate monitoring
  • Inmate control
  • Inmate rights
  • First aid administration
  • Medical emergencies
  • Inmate observation
  • Prisoner escort

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Detention Officer

HCSO
09.2024 - Current

Sales Associate

Pronto Insurance Company
08.2023 - 01.2024

Warehouse Worker

Home Depot
02.2023 - 08.2023

Diploma -

Weslaco High School

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Prisciliano Hernandez