Priscilla Coffie
Washington
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
19
19
years of professional experience
2009
2009
years of post-secondary education
Work History
Shift Supervisor
CVS Pharmacy
Woonsocket
03.2019 - Current
- Supervised daily operations and staff performance in a busy pharmacy environment.
- Trained new employees on company policies and customer service standards.
- Managed inventory levels, ensuring adequate stock of medications and supplies.
- Coordinated employee schedules to optimize workflow and coverage during shifts.
Lead Retail Merchandiser
Crossmark Merchandising
Plano
03.2014 - Current
- Led product placement strategies to enhance visual merchandising effectiveness.
- Collaborated with store teams to ensure compliance with brand standards.
- Trained and mentored new team members on merchandising best practices.
- Analyzed sales data to inform inventory decisions and optimize product assortment.
- Conducted regular audits to assess merchandising execution across stores.
- Communicated with management to address merchandising challenges and solutions.
- Resolved customer complaints in a professional manner while upholding company standards.
- Monitored competitor activity in order to stay ahead of industry trends.
Retail Merchandiser
E.R.S
Hancock
05.2007 - 03.2012
- Organized product displays to enhance visual appeal and customer engagement.
- Collaborated with store management to maintain inventory accuracy and stock levels.
- Trained new staff on merchandising techniques and company policies.
- Updated store planograms in collaboration with management.
- Organized product displays in accordance with corporate guidelines.
Education
Laurel High School
Laurel, MDSkills
- Staff supervision
- Employee training
- Inventory management
- Customer service
References
References available upon request.
Timeline
Shift Supervisor
CVS Pharmacy
03.2019 - Current
Lead Retail Merchandiser
Crossmark Merchandising
03.2014 - Current
Retail Merchandiser
E.R.S
05.2007 - 03.2012
Laurel High School