Results-driven Assistant Manager with expertise in customer service, team leadership, and operational efficiency. Proven track record in enhancing team performance and implementing effective systems for improved workflow.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Dunham's Sports
Mishawaka, IN
09.2013 - Current
Led daily operations to enhance customer service and ensure smooth workflow.
Developed training programs to improve staff performance and product knowledge.
Implemented new inventory management systems to optimize stock levels and reduce discrepancies.
Analyzed sales data to identify trends and inform marketing strategies for increased revenue.
Coordinated team schedules to maximize efficiency and maintain optimal staffing levels.
Monitored compliance with company policies and safety regulations, promoting a secure work environment.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.