Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Priscilla DeLaCruz

Fresno,CA

Summary

Detail-oriented caregiver and hairstylist known for delivering exceptional customer service and emotional support. Proven ability to manage time effectively and collaborate within teams, enhancing client experiences and promoting independence.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Caregiver

In Home Supportive Services
Fresno, California
07.2025 - 03.2026
  • Assisted clients with daily living activities and personal care tasks, enhancing their independence.
  • Coordinated bathing and dressing for clients, ensuring safety and comfort.
  • Provided companionship and emotional support, contributing to overall client well-being.
  • Maintained a clean and safe environment for clients at home.

Hairstylist

Sonia Tells & Co.
Fresno, California
03.2023 - 02.2024
  • Styled client hair using cutting, coloring, and texturizing techniques to create customized looks.
  • Consulted with clients to understand preferences and tailored recommendations for personalized styles.
  • Educated clients on hair care products and maintenance routines to maintain healthy hair.
  • Maintained tools and workstations to uphold hygiene and safety standards. to ensure a safe environment.

Customer Service Representative

Alphabroder
Fresno, California
02.2019 - 04.2021
  • Answered incoming calls, delivering professional and knowledgeable service to ensure a positive customer experience.
  • Assisted customers with inquiries, resolving issues to improve overall satisfaction.
  • Maintained positive attitude while promptly addressing customer concerns, fostering a supportive environment.
  • Managed call queues, ensuring timely responses to meet customer needs.
  • Updated customer accounts, addresses, and contact information to maintain accurate records.

Assistant Store Manager

Taco Bell
Clovis, California
05.2013 - 04.2017
  • Managed daily cash handling procedures, reconciling discrepancies to ensure financial accuracy.
  • Coordinated inventory management and stock replenishment to optimize stock levels.
  • Trained and mentored new team members on service standards, enhancing overall team performance.
  • Resolved customer inquiries and issues to enhance customer satisfaction.
  • Ensured compliance with food safety regulations and company policies.

Education

Cosmetology License - Cosmetology

Paul Mitchell The School
Fresno, CA
10-2022

High School Diploma -

Fresno High School
Fresno, CA
06-2002

Accounting

Fresno City College
Fresno, CA
04-2026

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Project management
  • Hair styling techniques
  • Financial reporting

Certification

  • Cosmetology License

Timeline

Caregiver

In Home Supportive Services
07.2025 - 03.2026

Hairstylist

Sonia Tells & Co.
03.2023 - 02.2024

Customer Service Representative

Alphabroder
02.2019 - 04.2021

Assistant Store Manager

Taco Bell
05.2013 - 04.2017

Cosmetology License - Cosmetology

Paul Mitchell The School

High School Diploma -

Fresno High School

Accounting

Fresno City College
Priscilla DeLaCruz