Detail-oriented caregiver and hairstylist known for delivering exceptional customer service and emotional support. Proven ability to manage time effectively and collaborate within teams, enhancing client experiences and promoting independence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Caregiver
In Home Supportive Services
Fresno, California
07.2025 - 03.2026
Assisted clients with daily living activities and personal care tasks, enhancing their independence.
Coordinated bathing and dressing for clients, ensuring safety and comfort.
Provided companionship and emotional support, contributing to overall client well-being.
Maintained a clean and safe environment for clients at home.
Hairstylist
Sonia Tells & Co.
Fresno, California
03.2023 - 02.2024
Styled client hair using cutting, coloring, and texturizing techniques to create customized looks.
Consulted with clients to understand preferences and tailored recommendations for personalized styles.
Educated clients on hair care products and maintenance routines to maintain healthy hair.
Maintained tools and workstations to uphold hygiene and safety standards. to ensure a safe environment.
Customer Service Representative
Alphabroder
Fresno, California
02.2019 - 04.2021
Answered incoming calls, delivering professional and knowledgeable service to ensure a positive customer experience.
Assisted customers with inquiries, resolving issues to improve overall satisfaction.
Maintained positive attitude while promptly addressing customer concerns, fostering a supportive environment.
Managed call queues, ensuring timely responses to meet customer needs.
Updated customer accounts, addresses, and contact information to maintain accurate records.