PRISCILLA ESTES
5209 County Road 312,TX
Overview
2027
2027
years of professional experience
Work History
Inside Sales Representative
Covetrus
03.2004 - 06.2026
- Conducted market research to identify emerging trends and inform sales tactics for competitive advantage.
- Delivered presentations on product benefits, fostering relationships with key clients through effective communication skills.
- Trained new team members on sales processes and best practices to enhance overall team performance.
- Analyzed sales data to refine outreach strategies, resulting in improved response rates from targeted campaigns.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Facilitated improved communication between the sales team and other departments to ensure a cohesive approach to business growth strategies.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Built relationships with customers and community to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to team objectives in fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
Registered Veterinary Technician
Veterinary Specialist of North Texas
1997 - 2004
- Managed customer inquiries and provided tailored product recommendations to enhance client satisfaction.
- Assisted in developing sales strategies to effectively target potential customers and boost revenue.
- Collaborated with cross-functional teams to ensure seamless order processing and customer service delivery.
- Utilized CRM systems to track leads, manage sales pipeline, and maintain accurate customer records.
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Assisted veterinarians in performing diagnostic procedures and treatments for diverse animal species.
- Administered medications, vaccines, and anesthesia with precision and adherence to safety protocols.
- Monitored patient vital signs during surgical procedures to ensure optimal care and recovery.
- Educated pet owners on post-operative care, nutrition, and preventive health measures effectively.
- Conducted laboratory tests including blood work and urinalysis to support accurate diagnoses.
- Managed inventory of medical supplies, ensuring readiness for daily operations and emergencies.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
Education
Associate of Science - Veterinary Technology
Cedar Valley College
Lancaster, TX05.1993
Skills
Client education
Anesthesia administration
Patient monitoring
Diagnostic imaging
Timeline
Inside Sales Representative
Covetrus
03.2004 - 06.2026
Registered Veterinary Technician
Veterinary Specialist of North Texas
1997 - 2004
Associate of Science - Veterinary Technology
Cedar Valley College